Shipping was fast, but certainly not free. The fixtures were well packaged.

Outdoor lights arrived quickly and in good condition. Great company to do business with!

I contacted an associate and she was able to help with adding more extensions to lengthen due to my high ceiling.

Fast shipping, great packaging. The chandelier pieces are delicate but everything arrived intact.

Missing parts, incomprehensible directions, and only average build quality. Not what I expected at this price.

Provided supplier contact information to answer questions regarding the lighting fixtures. The website needs some work with its inoperative URL order confirmation. The staff was friendly and cooperative. The order was received promptly too. The China fabricated products and associated quality purchased at a 30 % discount appeared to be overpriced too.

The customer service person was very helpful in addressing our questions prior to the purchase.

The pendant lights caught our eye. We ordered them. They arrived in just s few days. Perfect!

All aspects of transaction were pleasant, well communicated and delivered what was ordered.

👍👍

Good

Dealt with Brian concerning the return/exchange. He was wonderful to deal with. GREAT customer service!

Love your customer service!

This fixture was difficult to hang. We hired a handyman to help, but it still took a long time. We would suggest that some sort of leveler be added so that the fixture would hang straight from a vaulted ceiling. We ended up needing to lower one side 1/2 inch. This was difficult to do with chain links of 1 inch. Lucky for us our handyman was able to turn a 1 inch link into 1/2 inch using a torch. So not a typical install, but it does look beautiful.

Was shipped in a timely manner.

Shipping was fast, excellent service!

Although I didn't keep the light, and it was beautiful, returning the light was quick and easy. Thank you!

Excellent

I had called directly since I had some questions about the fan , and the lady (do not remember her name ) was very helpful ! Love this fan ! Thank you!

Great customer service and premium merchandise