Shipping took longer due to COVID but costumer service was really responsive when I asked about it.

I have had zero problems with this company

Fast delivery nice packaging

The order took longer than I expected to receive but it was worth the wait

My new organic bathroom rugs are the perfect size and color. So soft. Whenever I buy something I always make sure it’s environmentally friendly. Thanks Under the Canopy!!

Slow to ship but covid is the reason they give

Amazing

Customer service is great if you need them and your products are top shelf.

Really long shipping and wait time.

Very satisfied with product, and service. Disappointed with several week shipping delay.

Communication was good however it took longer to ship than I expected.

Excellent!

I love the pajamas that I ordered.... so I gave three stars. If it had been based on communication or shipping... it would have been a zero! Just a suggestion.... I realize that covid has affected everything, but I’d rather a company just be transparent. Maybe she’ll items on preorder. Maybe just say... expect a nearly 2 month delay in shipping.

I received my order quickly and ordering was very easy.

My orders were shipped in time. I understand that there is a backlog of items, but these lounge pieces are worth the wait.

Shipping took way too long. Was going to cancel my order & luckily received notification that my items had shipped. Took over two weeks to receive the items.

This is a birthday gift for someone that lives in a traditional Japanese lifestyle. Simple. Serene. Natural. Comfort. Purpose. I am confident that I will be doing more orders in the upcoming holidays and seasons ahead. Thank you for existing, 'Under The Canopy.'

My items shipped quickly and I love the quality of your products.

It took over 3 weeks to arrive but the tank itself is very soft and comfortable.. got even softer after the first wash.

Received blanket in a timely manner!