This is the best customer service I have ever had! Ben was in touch with me for a few days to make sure I get the exact door I needed, contacted Home Depot and followed up if the called me. I am talking of 3 days texting, getting all measurements, etc. Thank you SO MUCH Ben, I really appreciate all your time and effort! Highly recommend this company!

Gorgeous doors. They are such a beautiful addition to our home.

Twice we were delivered the incorrect door as well as the stain missing in some parts ( they say due to heat expansion). Ultimately had to cancel the order and order elsewhere . The people were nice on the phone .

The doggos got used to it after 2 weeks. We like the rustic look and quality

Your people were fantastic from the very beginning, making sure I got what I needed double checking all my measurements, and making sure product was delivered on time and we installed our end-user was thrilled

Door Quality and appearance is excellent. Shipping container was very effective. Install was very straightforward. Wood construction has a feel that fiberglass doors will never have.

I recently had an issue with a Krosswood Doors product that I had purchased, and I cannot say enough about the exceptional customer service I received. The door I had purchased had condensation between the glass panels, which I understand to be a rare occurrence. However, Krosswood Doors stepped up to the plate and replaced the door promptly and with no hassle whatsoever. This experience truly speaks to Krosswood Doors' integrity as a company and their commitment to standing by their product warranty. I was impressed by the professionalism and efficiency of their customer service team (Sarah), who made sure that the issue was resolved to my complete satisfaction. The replacement door, a Krosswood Douglas Fir Farmhouse Exterior Door with 6-Lite Window, arrived in excellent condition and ready to hang. I highly recommend Krosswood Doors not only for their exceptional products but also for their outstanding customer service and integrity as a company.

very good designs doors

We ordered this door as an unfinished slab so we could choose a stain that complimented the exterior color of our house. The door arrived at Home Depot damaged but the company quickly built a new one that we picked up ourselves at their Tucson facility. The door is stunning and gets compliments. The little speakeasy door is a great feature that works smoothly and is just the right height. The knots and imperfections add charm and beauty as you would find in natural rustic wood. We just need to add the faux straps and it's done. Customer service was very friendly and made sure we had a good experience. We recommend this door and the company.

The doors are great but the jams lack the quality I got from previous orders. The jams for the 4 doors I ordered did not include all the screws and holes for assembly. There were gouges in the wood jams. The hinges were missing about 12 screws.

Looks great!!! Love the real wood and dogs are happy.

Door shipped and arrived on time and in great shape. Just installed and looks great. Exactly what we wanted, beautiful knotty alder in a provincial stain. As it was going in had multiple neighbors telling us how great it looked and asking where we got it.

Recently purchased a front door and a side door for our lake house. We could not be more pleased. The quality and craftsmanship is top notch!

Door and manufacturer were great, only problem was shipping company [Saia Freight], the trailer which transported the door from the manufacturer to the jobsite, had a leaky roof and over a 10 day ship, door was water damaged.

I changed my mind on hardware color. Luckily I called in time and they were able to change it for me. Thanks!

Thank you!

I ordered a door from this company about a month ago. Their website was down (these things happen), so I called in to place my order. Unfortunately, there was some confusion when placing my order and I received a door with a right-inswing when I needed a left-inswing. This company sent me an entire new door, at no cost to me. I find it so rare these days that a company has the kind of integrity to do the right thing like this! Tracy and Olivia should be commended for their wonderful customer service. They have definitely earned a lifetime customer in me, and I would highly recommend this company to anyone looking to purchase a quality door from a company that stands behind their product!!

Hard to find them during the pandemic, but we are very happy with them.

The door arrived damaged with a corner of the paneling chipped off. There was also damage by way of inch long chips to the corners on the horizontal and vertical sides. We were told the door would arrived in 3-4 business days. It took 6 business days which caused problems with contractors schedules. On the plus side, despite being inaccurate with delivery times, the sales guy was friendly and responsive.

Beautiful