Everyone has been very helpful, especially to expedite setting us up as a trade partner. I would only ask that less marketing emails be sent. It's roughly one/ day and I can't take that many! :-) Jodi

My order was somehow lost, even though I called in to check on the status at 5 weeks. At 8 weeks I had to call in again to find out what was taking so long. They said production lost my order and they expedited the sink for me. I received in less than 2 weeks from that point, but the sinks smells like fish! I hope it’s not missing a top coat to seal it. Perhaps it’s still curing? Also, if you’re ordering off of the sample chips, the sink will be lighter than you’re expecting.

GREAT DIRECTION BY CUSTOMER SERVICE, TECH VERY KNOWLEDGABLE

Great product!!!! lots of options!

Michael is great sales person

Michael at customer service was great in helping me with missing brackets for a lavatory I ordered. Had them ship out the same day.

Great communication!

CSR told me the sink would be ready in 3-5 wks. Delivery was 8wks almost 9wks. No communication on delay. I followed up with them twice by email. Not very clear on delivery instructions and who was shipping.

Received half the item I order

Haven’t received samples yey

I just received my samples and I am very excited to work with this company! They have the most beautiful things!!

Easy to get samples!

Did not send out samples for a week

She handled my questions very well and responded quickly. Very helpful. Maybe we can see how this table will possibly work. The only thing holding us back is the weight of the coffee table mainly because of our age.

As a contractor we have used several of the Trueform products and always been pleased with the quality. We were looking to start another project and needed an array of samples to help guide the client through the selection process and sure enough, they produced! Thank you trueform!

Jennifer was great to work with! Very helpful!

The online store customer service was great! Thank you for the sample set!

Quick response and efficient on sending samples on time.

Customer service was excellent. Very responsive and quick to get me exactly what I needed.

Your timely response to my request was exemplary. Thank you.