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Michael at customer service was great in helping me with missing brackets for a lavatory I ordered. Had them ship out the same day.
Great communication!
CSR told me the sink would be ready in 3-5 wks. Delivery was 8wks almost 9wks. No communication on delay. I followed up with them twice by email. Not very clear on delivery instructions and who was shipping.
Received half the item I order
Haven’t received samples yey
I just received my samples and I am very excited to work with this company! They have the most beautiful things!!
Easy to get samples!
Did not send out samples for a week
She handled my questions very well and responded quickly. Very helpful. Maybe we can see how this table will possibly work. The only thing holding us back is the weight of the coffee table mainly because of our age.
As a contractor we have used several of the Trueform products and always been pleased with the quality. We were looking to start another project and needed an array of samples to help guide the client through the selection process and sure enough, they produced! Thank you trueform!
Jennifer was great to work with! Very helpful!
The online store customer service was great! Thank you for the sample set!
Quick response and efficient on sending samples on time.
Customer service was excellent. Very responsive and quick to get me exactly what I needed.
Your timely response to my request was exemplary. Thank you.
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n/a
There was no discount on the product or free shipping. We even called a sales representative and they told me they don’t offer any special pricing. We have a new house to build next spring, we will use another product.
They have been great!
Thank you - samples are on the way I look forward to using the products




| Stars | Count |
|---|---|
| 5 | 387 |
| 4 | 22 |
| 3 | 16 |
| 2 | 4 |
| 1 | 3 |
| Total | 432 |