Shipping was quick and returns are easy.

Overall fantastic quality with lots of practical features The optimal solution for business and travelling

Perfect for everyday use! It holds all my essentials and is lightweight without feeling bulky.

Great backpack Great shopping experience

Good bag

Troubadour seems like a great company! I had one issue with a bag I bought in 2023, but didn’t contact them because it seemed like a lot of work to ship something back oversees.

Best customer service I have had--totally transparent (and fair) return process with speedy communication.

good stuff

Love the team and company!

No concerns with ordering, etc. , so far.

We traveled with our Apex Compact Backpacks as our personal items on our trip to Italy. The backpacks stored all of our gear—laptop, chargers, journal, eye sleep mask, toiletries, snacks, kindle, water bottles, purse, and much more! My husband loves his Troubadour so much he uses it as an everyday work bag. Exptremely well made and stylish!

The bag arrived quickly and I haven’t used customer service because everything with my bag is great!

Love my new Troubadour! Was also looking at the the Nomadic but there is no comparison. Just the right amount of pockets and in the right places. The quality is evident and I like that it doesn’t look like a backpack per se. VERY happy with my purchase!

Incredible backpack. Quality materials and construction. It holds its shape well.

Excellent. Very well designed pack, clrean, simple, no straps to fly around.

Bought as a Christmas gift for my mom - she loves it as a backpack for business travel! Sleek enough for the board room, but also comfortable enough to wear walking around a tradeshow.

Fast shipping

I've had this backpack for a year and a half now and use it as my everyday backpack to go to the office. It's very sleek, looks professional and it's incredible comfortable. It fits more that I initially thought, sometimes being able to through gym clothes in addition to my tech and office items. All in all super happy with Troubadour! :) I wish they could also have free shipping to Europe!

Overall, I really like the bag and find it does everything that I need it to do. Only complaint is related to quality as one of the zipper pulls keeps falling off. Otherwise, it would be 5 stars.

An overall amazing experience!