Very happy with the product, the service and the whole experience

Purchased the Troubadour Apex 4. 0 in March 2026. Had to be patient for the delivery but it was well worth the wait. Been using it for a couple of weeks now and I'm really happy with the design, materials and the way it sits on my back. I also love how thoughtfully the compartments are laid out — everything has its place and it makes packing and accessing your gear a lot more intuitive.

Love love love my Generation backpack. The best feature is the strap comfort. If your "Search" includes a "Navigation" of all the backpacks out there, I highly recommend this bag based on strap comfort alone, which I never got with other higher-end luxury backpacks. My backpack is everything for me - EDC, business, and a mini go bag. I appreciate the minimalist look that allows me to blend into the crowd without screaming brand. I also appreciate the waterproof features, having gotten caught in the rain with my other leather backpack that didn't repel the rain. Some people complain about the zippering; lightly running a #2 pencil along a closed zipper helps lubricate the zip. Highly recommended, especially on sale!

Very happy with the product. Thanks

Great shipping and very fast order processing

Fast shipping. Briefcase packed in a canvas tote bag - nice touch.

I think this bag is great. It's sleek and has structure so I like that the form doesn't collapse when the pack is empty. It looks good, is compact, and the organization flows well. I particularly like the strap pocket for the phone and the side pocket that expands to fit my big nalgene. I am still learning where i should put everything. I wish it opened up a bit more, it feels kind of tight putting stuff in and the laptop zipper is kind of hard to work with the waterproofing zipper layer, but overall it's pretty "tight" (as my kids say)

The ordering process on the website was incredibly easy and intuitive, and the shipping was very fast! Overall, it's a great, high-quality backpack and I'm really happy with my purchase!

Quick shipping from England to Canada. Well packaged, easy ordering process. Thrilled.

Fantastic bag! Above any expectations

Amazing product and company. Ty! Thrilled with my bag

Excellent guarantee policy.

Comfortable and practical!

This is a great travel backpack for me. Not too big but plenty of room and pockets for all my extra things when I travel.

Amazing service from May. Super fast shipping. Seamless end to end.

Extremely functional bag with aesthetically pleasing design. Extremely pleased with number of compartments. Highly recommend!

I absolutely love my new backpack, stylish, comfortable, but most importantly, it has all the features I wanted without being bulky, there's room for MacBook, ReMarkable and e-reader, water, lunch, snack, and then some. Quality gear comes at a price, but I am pretty sure this one will be with me on my daily commute and travel for many, many years to come. The only thing I regret is not buying it sooner. . .

Great

Service and shipping all excellent.

Great customer service