Shipping was really quick and packed with care

The Apex 4. 0 is an exceptional commuter backpack — well-constructed, thoughtfully designed, and remarkably comfortable during daily travel. Its build quality and functionality reflect careful attention to detail. The customer service team was equally impressive. After I mistakenly placed a duplicate order, they responded promptly and resolved the issue with efficiency and courtesy. Both the product and the service deserve full marks.

Super fast shipping! Well packaged with a really nice reusable shopping bag.

Great quality! Meets all my needs!

I absolutely love the design of this bag! Very well structured and solid, I have high expectations on quality as I own other products and they last forever and are not aging like other products - timeless pieces.

Arrived quickly, beautifully packed in an easy to recycle box

I love this compact and stylish backpack. I have been looking for a replacement for my trusty backpack, but I could not find anything for the last 3 years. it is very versatile and functional. I love it!

I got this as a gift. Shipping was super fast from what I have been told.

The best bags that I have ever owned. I first bought the mini and a month later I needed the sling. To be honest I'll probably get the 4. 0 eventually to complete the set.

Fantastic backpack. Comfortable and sleek. Love the look, and how easily everything fits within it.

Shipping, packaging, and communication were all excellent. I appreciated the nice packaging and little touches of protection added inside the shipping bag.

Love my new laptop backpack. Very attractive, high quality, functional and relatively light.

Quick easy ordering and delivery process, great product, really happy.

No complaints there.

After hours looking for the perfect bag, I opted for the Troubadour Matrix and it is everything I was looking for: comfy, spacious enough for a daily usage and elegant.

Great size backpack for me (5’ 4” petite). Love how structured the bag is - doesn’t flop around when you open it. Fits so much more than my last work backpack! Easy to order. Arrived quickly. Photos on website really helped with selection.

Easy service.

Beautiful bag with loads of great design features, all in a relatively small space. I keep being amazed at how much I can stash in the various pockets in the main compartment and still have plenty of room to stuff in a layer in case it's cold. The key leash keeps my keys handy in the small, front zip pocket, and there's room for handkerchiefs, chapstick, etc. My wallet and granola bars fit in one of the inner zip pockets. All of my cords, etc. go into a zip mesh pocket. My 13 Macbook Air fits easily into the computer slot and the power cord can also travel nicely in the tablet pocket in front of it. I kept a pile of folders in there while walking around our statehouse along with everything else, and it still felt easy to carry. My one gripe: the sternum strap was sent as a separate add-on, and I can't seem to get it on the shoulder straps.

Great

Customer service went above and beyond to find the color I wanted!