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      Site reviews

      How we present the reviews
      Anonymous user
      Vishal L.🇦🇪
      Verified Buyer
      5 out of 5 stars

      Amazing! I love it. It

      Amazing! I love it. It is sad to see that this is the last time I can but the apex brief case and we wont get to see it more in the future. I was hoping if this was available in other colors honestly. Please do consider :) Love Troubador always. Please stay the same and change only for better :)

      OCT 13, 2026
      Anonymous user
      Maksim N.🇫🇷
      Verified Buyer
      5 out of 5 stars

      nice

      nice

      OCT 12, 2026
      Anonymous user
      Michael S.🇭🇰
      Verified Buyer
      4 out of 5 stars

      6 months into ownership, I

      6 months into ownership, I can write a proper review. First: this thing swallows 2 17” laptops with ease, no other backpack of its profile comes close. No material defects, product in good working order after daily and travel usage. Areas to improve: this product needs a front connecting strap option between the two straps as straps continually slide toward the outside especially under weight. Also, light colors mark easily, but not sure there is anything manufacturer can do about that. Great product but I would look for that front connector before purchasing again.

      OCT 6, 2026
      Anonymous user
      Borja S.🇪🇸
      Verified Buyer
      5 out of 5 stars

      Quick delivery and excellent product.

      Quick delivery and excellent product.

      OCT 1, 2026
      Anonymous user
      Alister H.🇬🇧
      Verified Buyer
      5 out of 5 stars

      This is a great bag

      This is a great bag - used it for the first time when travelling to a conference in Spain, was comfortable and small enough for taking on the plan. But managed to include all the stuff I needed. Looks profesional as well.

      OCT 1, 2026
      Anonymous user
      Fabien R.🇫🇷
      Verified Buyer
      5 out of 5 stars

      Fantastic: fully functional and yet

      Fantastic: fully functional and yet elegant everyday, at work and in any situation.

      SEP 30, 2026
      Anonymous user
      Petros S.🇬🇷
      Verified Buyer
      5 out of 5 stars

      The experience as a customer

      The experience as a customer was great

      SEP 28, 2026
      Anonymous user
      Adam B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I love the crossbody. It's

      I love the crossbody. It's unisex, looks great, feels great, and is creatively designed. It's the Tardis of crossbodies - so much bigger on the inside. I love the outside straps for a water bottle or umbrella. I do wish the phone pouch was ever so slightly larger on my Troubador products - not every customer with good taste is an iPhone stan.

      SEP 18, 2026
      Anonymous user
      Eric N.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I’ve had a really positive

      I’ve had a really positive experience with Troubadour overall. Beyond making well-designed products, what has stood out most to me is their customer service. Whenever I’ve reached out, the team has been responsive, helpful, and willing to work with me to find a solution. It’s reassuring to buy from a company that continues to support its customers after the purchase rather than treating the transaction as the end of the experience. Between the quality of their products and the support I’ve received, I’ve been very happy with Troubadour and would definitely consider purchasing from them again.

      SEP 15, 2026
      Anonymous user
      Christine H.🇺🇸
      Verified Buyer
      4 out of 5 stars

      It's so close to being

      It's so close to being perfect! Love the design; I was going back and forth on getting the Apex Compact but I just didn't love the overall aesthetic of it. There's something about the overly sleek design that screamed "stylish but decidedly male-coded" that I just couldn't get past. When I saw the Contour, I immediately loved it! The angular, tote-like shape, the leather front pocket detail, the satchel flap; those details made it actually stylish. It's big enough for me to fit my travel essentials -- my laptop, my tech accessories, snacks, notebook and pens, a light sweater and water bottle. The overall dimensions felt just right; I'm 5'2" and always worry that backpacks will be too bulky. A couple of details that, to my surprise, didn't meet my expectations. Given the attention to detail evidenced in the rest of the design there are 2 aspects that were surprisingly poorly designed. One is the straps. They're uncomfortable! I think it has to do with the shape changes the weight distribution but they kind of dug into my shoulder / arms. The straps are on the thin side, which aesthetically I liked; the thinness plus weight distribution might just not be balanced enough. And then the little rear luggage sleeve is placed too low so that when I did slide it onto my suitcase handle, the weight of my full bag tipped over. The sleeve thing isn't a huge deal; the straps might be a dealbreaker. That being said, I do love it, it's cheaper than the Apex and I know I'll use this for years to come.

      SEP 14, 2026
      Anonymous user
      Randall C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent quality. Beautiful design. Sufficiently

      Excellent quality. Beautiful design. Sufficiently elegant for use in professional engagements.

      SEP 14, 2026
      Anonymous user
      Debora H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Perfect size for my needs,

      Perfect size for my needs, lots of convenient pockets, easy to adjust the straps. Overall a great bag!

      SEP 14, 2026
      Anonymous user
      Matthew B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Fantastic backpack. Light, tough, holds

      Fantastic backpack. Light, tough, holds laptop securely and I love the compartment next to that which holds papers flat. Overall very pleased.

      SEP 13, 2026
      Anonymous user
      Elissa C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      .

      .

      SEP 10, 2026
      Anonymous user
      JOSEPH J.🇺🇸
      Verified Buyer
      5 out of 5 stars

      A team member named Maya

      A team member named Maya helped me with my issue and she's been amazing. Thank you for the support and help!

      SEP 9, 2026
      Anonymous user
      Aileen B.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Very comfortable. A bigger bag

      Very comfortable. A bigger bag than my previous bag but you do not feel the difference when carrying it compared to my smaller bag which felt heavier when loaded. I now have lot more room for work and I normally carry 2 laptops. Highly recommend.

      SEP 7, 2026
      Anonymous user
      Olonbayar T.🇯🇵
      Verified Buyer
      4 out of 5 stars

      all good, think it retains

      all good, think it retains its shape pretty good compared to the previous version, but I dont like the brand logo. Prefer the previous version without any logos

      SEP 4, 2026
      Anonymous user
      Nancy C.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Love the design! But I

      Love the design! But I would prefer if the bag is little bit smaller. It feels little bulky for daily carrying.

      SEP 2, 2026
      Anonymous user
      Junaedy H.🇮🇩
      Verified Buyer
      5 out of 5 stars

      The product built quality is

      The product built quality is very nice to hold and the aftersales of the product is very good

      SEP 1, 2026
      Anonymous user
      Antoniu D.🇷🇴
      Verified Buyer
      4 out of 5 stars

      Order was shipped promptly but

      Order was shipped promptly but the DHL partner in my country was of the lowest service available on the market.

      AUG 13, 2026
      12345

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      4.9
      4.9 out of 5 stars
      Based on 4536 reviews
      5
      4131
      4
      379
      3
      21
      2
      4
      1
      1
      Ratings distribution data table
      StarsCount
      54131
      4379
      321
      24
      11
      Total4536