Minor hiccup with the shipping but was corrected within 24 hours.

Great customer support and delivery

once again great

Delivery smooth. Table uneven. Customer service difficult to engage with

Best customer service in the world

It took a while to get the table, however, love the table!

Online putchase

Great chair. Touch to assemble. Needed power tools.

Nice quality, but very frustrating to put together. Screws provided were painted over and the tools provided to put chairs together did not fit the screws, had to drill out the paint before getting the screws to turn right

Great experience! I called to confirm colors and they were extremely helpful. The shipping process was seamless and shipper helped pull/push into garage.

Everything with the ordering and delivering process went off without a hitch and I am very pleased! We have purchased from Trex in the past and they never let us down.

5 star!

We recently had our front porch redone using Trex flooring and loved it. That’s what got us wanting to try the rocking chair. We are very happy we did! They are not only beautiful to look at but also well made and extremely comfortable. Assembly was very easy. I watched the video on your website and prepared my work area and put all 3 chairs together in under an hour. Once you do the first one the others were easy to do. We are totally satisfied with our purchase because both floor and chairs are the same material. Thank you Trex for putting out such amazing products!

great

Fast shipping, I purchased 4 products one came short assembly screws. I called and received the missing screws in 3 business days. Customer service agent was great and resolved the issue quickly.

Website was easy to order from and deliver came quickly.

Life changing

Great experience

Easy order process and chairs delivered on time.

It came to us quickly and was packed well. The directions omitted the crossbar completely, so we had the chair half put - together before we realized that the crossbar was one of the first things that had to be done, so we had to take the chair back apart to put the crossbar in. Then we discovered that the holes where the crossbar screwed in did not line up, so we put the chair together with the crossbar just laying in the indentation, I contacted customer service, and they emailed me several times asking for pictures. I told them there was nothing to take pictures of without taking the chair apart, and even then, I don't think it would have shown anything. We are using the chair, and it is just fine. I was just disappointed that a $ 200 chair would be missing part of the directions and not have the screw holes lined up properly,