Chair was fully assembled when shipped. That information was not clear in the description. It was confusing because the white glove service was promoted as an add on at check out

Very happy with the outside furniture and dealing with Trex. We will be buying other pieces to go with our set in the future.

Always do things right

I’m 67 and my old metal outdoor furniture needed replacing. Decided to purchase new furniture which may last through the remainder of my life. The more I learn about Trex, the more impressed I am. Thank you!

We placed our order, which included five pieces of furniture, with beautiful fabric choices for the cushions, and immediately received info on approximately shipping date. The items were shipped at, or around that shipping date. When the shipment arrived at the local receiving wearhouse, we were notified and asked to select a delivery day. Since we had ordered their, "White Glove" service, could relax and let them do all the work involved in setting up the furniture and hauling away all of the boxes and shipping materials. The delivery people were very good, caring and professional.

OK

Shipping was acceptable.

Took a bit to get my 2 chairs, but I am liking them a lot.

These chairs and table are really nice. Getting the back on was slightly confusing at first, but it slides in place with a little patience. The rest of it was easy enough to assemble. You will need to be able to turn about 35 pounds of force though to get the screws all the way in. It’s rock solid once completed, and looks fantastic on our porch. I love this company’s products. You pay a little more, but a 20 year warranty is hard to come by. I’m ok paying for something that will last. Highly recommend the sand castle color. Goes with everything.

Customer relations was outstanding.

This table is solid and well made. It was just so easy to assemble-seamless! Trex pays attention to every detail. You hardly see any hardware and those you see are colored to match the table. You pay more for Trex but it's worth it!

Great service.

I had a problem and it was taken care of promptly.

We love our Trex addition to our deck! Sleek, comfortable, user friendly!

We had a missing part, shipped it out promptly.

Great!

Beautiful table but came with three areas where the finish is not smooth. Making it impossible to clean in those spots. Table was already dirty looking in those spots when delivered.

There were three screws sent that were 1/2" too short. It took a over a week for those screws to be shipped to me. Fortunately I was able to purchase similar screws at the local hardware store so I could finish constructing it. It would have been nice to have had the correct screws. It seems to be well built and should provide many years of enjoyment.

Came quick

Received on time .