Easy online ordering and quick instore pickup.

Love their stuff, great customer service (the few times I’ve needed it). Lifetime customer.

Fantastically built bag. Fits way more than you think. Loved it so much got one for my wife.

love the bag, very roomy and great padding

Perfect bag and service!

It’s great. Ambidextrous, waterproof, and comfortable to wear. I just wish the shoulder pad on the strap was adjustable so that the bag doesn’t always have to sit so high up on my back. If it’s too loose, it slides down. Don’t regret the purchase, but it’s not perfect. Great service in-store.

Fits everything I need, I walk to work and have a larger laptop. I also workout and shower at the office so I need space for shoes, gym clothes and toiletries. I hated using a big backpack everyday so this was a great option to still keep a professional look to and from the office.

Great service!

Love this crossbody bag, I was looking for an everyday bag that I can carry all of my personal stuff and I found it into the bag. I am not a petite person therefore the strap is long enough for me. Bravo guys finally I have a bag that I like to carry with me.

Awesome! High quality bag, great storage. Love the convertible feature and that the straps are hidden away when not needed. A well thought out bag.

Shout out to team member making the easy quick resolution for my 10% discount I forgot to apply on my first purchase. I sent an email and same day heard back and account credited! Nice!! Will buy from Timbuk2 again 🇨🇦💕

Everything was perfect

TIMBUK2 - Authority Laptop Backpack Deluxe is an awesome product

great for both work and the gym. the backpack fits everything i need and is fashionable

Bought my bag in store at Queen St. location in Toronto. Staff was friendly, enthusiastic and knowledgeable.

The service was excellent. We were greeted and our server knew exactly what I was looking for. He presented me the the back pack I bought.

I recently took the Impulse Travel Backpack on a week-long trip, and it has completely revolutionized how I travel. This isn't just a backpack; it's a meticulously designed piece of carry-on luggage. The clamshell opening makes packing and accessing items incredibly simple—no more digging around! The separate, padded laptop sleeve is a lifesaver for security checks, and the internal organization keeps everything from toiletries to chargers perfectly sorted. But the real winner is the comfort. Even when fully packed, the harness system felt supportive and comfortable for navigating airports and city streets. It slides effortlessly into overhead bins, yet holds everything I need. If you're looking for a durable, smart, and reliable travel companion that maximizes space without sacrificing comfort, the Impulse is the one to get. Highly recommended!

Backpack is way roomier than it looks. Love it.

Amazing and quick service

Great product - speedy delivery