Tiem says to size down for this style. I usually wear a 5 or 5. 5, depending on the brand, so I originally purchased a 5. It was very tight, like feet tingling and losing sensation tight. Since it was my first time buying cycling shoes, I contacted customer service for advice. They did not respond. I exchanged for a 5. 5, which feels much better. I’m very happy to have these shoes. They allow me to feel more secure on my bike and participate more fully in the classes at Lifetime Fitness.

So far, so good.

Great!

I needed new lifting shoes - while these definitely fit the bill, I would like more support. I use the spin shoes and love them, but I just don't love these as much. They just feel as if they are missing something laterally.

Needed to exchange my shoes and the process was relatively painless but having to print out a shipping label was a little problematic. Hopefully they will change to a QR code for UPS.

shipping etc was professional and timely … no complaints 😃👏👏👍👍🌴and I got a good deal on these my second pair

I was nervous to order spin shoes online but Tiem made the process super easy! Unfortunately the shoes were a bit small but the exchange process was SO EASY! I was able to get the right size without a headache. Will definitely order from them again in the future.

Cute comfy and effortless shoes

Great

Just ordered Tiem shoes for spin! I love them!! So comfortable and make my spin much easier to navigate… I will be ordering another pair soon!!!

No complaints

The shipping and customer assistance is top notch

Very nice people and fast response.

Still waiting on shipping confirmation for my exchange - looking forward to receiving the next pair!

Can not get the clips in my pedals. 😢

had an issue with my size and I am very impressed to say Kelsi with customer service was wonderful to work with.

While I would rate the shoes themselves as outstanding, the return policy is very frustrating. I couldn't get a good idea if the fit was right for me until I got on the bike, and I couldn't get on the bike without putting on the cleats. Because they will not accept returns after cleats have been placed, I'm left with good shoes that I really just need a half size smaller in. I hope TIEM will reconsider this policy in the future to better support their customers.

No complaints!

I love the color but am having trouble with the left one does not want to clip into the bike its very frustrating not sure if the hardware is not correct but very disappointing

Great quality, easy to navigate website !