DHL confirmed that they had lost the original shipment but The Urban Mill sent a replacement very quickly on next day delivery. Great customer service.

Very good communication about delay in delivery, kept informed and arrived as told. Excellent product, easy assembly and very sturdy and solid.

Excellent service from this company and fast delivery, would certainly recommend

Excellent shipping, item arrived next day.

Easy and delivered as advised

Great experience all round, shipping was quick too

Faultless.

Excellent and good value. Shipping from Company very good but courier service poor. Nothing to do with Urban mill tho.

Easy

Good communication at each stage of order and subsequent complaint. Replacement sent swiftly and ultimate refund promptly paid.

Efficient ordering process, but more communication re delivery dates would've been useful. However after emailing customer services a prompt response was returned.

Really pleased

Simple ordering and delivery process. Delivered on date promised.

Prompt service & good communication. Well packed.

Easy purchase and just what I was looking for.

Nice clothing rack. Great value for money and delivered quickly

Fast delivery, and excellent customer service/problem solving. Thank you