Poor customer service in addition to the poor quality and poor workmanship of the lotus jade bracelet that broke in less than a week.

Nice product but not pleased with the lack of a response from my request for information regarding the price drop of the bracelet purchase. I discovered the price difference when attempting to purchase another bracelet for my wife. Price difference was significant, nearly half of what I paid and no resolution provided (eg. Refund or credit to make up for the difference and customer service).

Great prices. Lovely jewelry

Excellent quality and looks exactly like what was advertised, very satisfied with the product thank you kindly 🙏

Never received item scam

Great quality very nice product that feels high quality with a good weight and not too hard to adjust if you have a small wrist

It's a beautiful bracelet but cord that the beads are on is loose and sticking out, making it look messy and cheap. The quality and pride of work was just not there.

Poor quality

Fast shipping and amazing packaging with certificate of authenticity for the jades :)

I wanted to leave a great review but I can’t. Had two order of the smaller and larger beads. The bracelet is just way too tight on my wrist Not sure if my wrist is too big but I don’t think I’m a huge guy. The elastic portion starting ripping and tearing slowly and I didn’t want to leave a review just yet since I had reach out to the company to let them know my concern. I mention it was tight and the elastic is ripping with some photos. They said they were going to contact me regarding getting it to some higher up But I never got a response or taken cared of A lot of the tattoo artist I follow support this brand and sad to say I wouldn’t probably buy anything else from here. Disappointed honestly. I was trying to give them a chance but at the end of the day I didn’t get no one contacting me back on the concern

The gold string started ripping off

Nice addition to my collection

Amazing

I’m a customer for life. I’ve loved all my items so far.

Very quick shipping.

Everything was great my pendant had an indentation on it.

Best customer service ever

The Jade Jewelers has always been an amazing company. The only problems I have ever had with any of their products is of my own fault (I once bought rings that were too small). They have excellent communication. I’ve reached out to them AS I was placing my order with a question and got a real response about an hour later. Their service has definitely made a loyal customer out of me, and the only wrong they could do is losing their quality

My order came before the date that I was told and I was happy!!

good shipping