Hi, I really like the jacket but I do wish it had pockets for my hands to go into. Usually they're stitched in the back of the main front pockets for these type of jackets so that's what I'm used to. Other than that, I really like the style and feel!

Slow delivery however I purchased at Christmas so I give some grace for the time of year. Worth the wait.

Amazing

Excellent, loved the coat. . had to exchange for a 2xl. . . it was very easy. and I appreciated the communication.

My jacket is perfect for my needs as semi-casual with a little attitude. Very good looking and well made. I ordered the jacket around Christmas time, so understandably it took a little longer than expected to get it. I emailed the Jacket Maker about a concern regarding a possible flaw. Their response was also a little slow, however when they did get back to me, the options they offered to resolve the issue were really better than I could have asked for. As it turned out there was no issue. But I feel they fully demonstrated that they stand behind their products 100 %. Excellent customer service!

I must admit I was a little reluctant to purchase at first but the good reviews and fair price convinced me to take the plunge. It takes a little bit, since they make them once you order, but I could not be happier with my purchase. The jacket is beautiful.

Service and delivery were very satisfactory (free gift) apart

Truly amazing

We're good

Amazing. Fit and performance.

Excellent quality and excellent service. Very pleased.

From the website to the shipping to the email updates, completely satisfied

Great service. Highly recommend.

Great jacket , the Best ,quality 100% satisfied , delivery was on time .

Ordered a leather jacket, wrong size. Sam from Customer service was a great help! Exchanged it for one size smaller, but one button was missing on the inside. They send new buttons. Sam should get a raise😉

Can’t go wrong with The Jacket Maker! They’re quick to respond and very helpful.

Great key chain. I love the color and the size. Excellent

Great bag

Excellent communication and delivery tracking was also detailed and precise.

I wished they would have posted that it was going to take several weeks to arrive when ordering. They did get back to me when I questioned the delay. My husband was super happy with the jacket, so well worth the wait.