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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
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  • Website Terms of Use
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Site reviews

How we present the reviews
Anonymous user
Karen T.
Verified Buyer
3 out of 5 stars

Delivery took far too long.

Delivery took far too long.

OCT 25, 2024
Anonymous user
Sandra P.
Verified Buyer
5 out of 5 stars

Great service

Great professional service

OCT 25, 2024
Anonymous user
styliana a.
Verified Buyer
5 out of 5 stars

Will be buying again!

Awesome service and product!

OCT 24, 2024
Anonymous user
Christina L.
Verified Buyer
5 out of 5 stars

Love the Dom!

Love the Dom!

OCT 24, 2024
Anonymous user
Ceejay S.
Verified Buyer
2 out of 5 stars

Return procedure costly and refund takes ages to be processed

Quick to receive items but the return procedure wasn’t good. Had to pay over 30.00 to return the item and still haven’t received the refund which is coming up to 7 business days

OCT 24, 2024
Anonymous user
Lauren V.
Verified Buyer
2 out of 5 stars

In need of improvements

Returning an order was tiresome and confusing ordeal.

OCT 24, 2024
Anonymous user
Jeanette R.
Verified Buyer
5 out of 5 stars

Jo Mercer Slides

More than happy with my purchase.Thank you

OCT 24, 2024
Anonymous user
Karyn H.
Verified Buyer
5 out of 5 stars

Comfy and looks great

Exactly what I wanted. Comfortable from first try.

OCT 24, 2024
Anonymous user
Suresh I.
Verified Buyer
1 out of 5 stars

Terrible after sale service

The item is not functioning, and the customer service experience has been frustrating, as it takes several days to receive a response regarding the issue.

OCT 23, 2024
Anonymous user
Diana N.
Verified Buyer
3 out of 5 stars

Refund postage covered

Great service and products but it would be better if you covered the return postage. It’s risky buying online and the fact I potentially have to cover postage for a return makes me hesitant to use your service. 😕

OCT 23, 2024
Anonymous user
Nitika D.
Verified Buyer
5 out of 5 stars

Paulo was amazing! Thanks for

Paulo was amazing! Thanks for your help.

OCT 23, 2024
Anonymous user
Jo H.
Verified Buyer
3 out of 5 stars

Great except for returns

Love the prices and quality. The only difficulty is returns when things don’t fit right. One of the hardest things about buying online is getting the right fit. So a free returns policy is really important to allow customers to purchase freely.

OCT 21, 2024
Anonymous user
Lisa M.
Verified Buyer
5 out of 5 stars

Great customer service

Great customer service supporting a return. Very responsive, thorough and friendly

OCT 21, 2024
Anonymous user
Kath L.
Verified Buyer
5 out of 5 stars

Quality products, quick delivery

Can’t recommend the Dom highly enough. Great gear, great service and lightning-fast delivery to the country.

OCT 18, 2024
Anonymous user
Michelle B.
Verified Buyer
5 out of 5 stars

New favourite online store

Great stock, fantastic prices, fast post !

OCT 18, 2024
Anonymous user
Deborah V.
Verified Buyer
2 out of 5 stars

Avoid purchasing from here!!!!

Ordered a pair of Jo Mercer shoes, on special at approx $99 Wrong size, returned for exchange, the exhausting return procedure, and endless emails to get some clue as to the status of my return is getting ridiculous.I am currently without shoes and out of pocket my hard earned cash. This is the first time I have used this company and will be the LAST! I should have read the poor reviews.

OCT 17, 2024
Anonymous user
Cassandra P.
Verified Buyer
5 out of 5 stars

It’s an addiction!

The Dom has so many of my favourite brands and makes shopping a bargain so easy, maybe a little too easy 😉

OCT 17, 2024
Anonymous user
Joanna N.
Verified Buyer
3 out of 5 stars

Good deals. Website easy to

Good deals. Website easy to use. Lack of communication with delivery. Hard to return items

OCT 17, 2024
Anonymous user
Michael Q.
Verified Buyer
5 out of 5 stars

Bought three items. Great prices.

Bought three items. Great prices. Returned one. Excellent and responsive service on the returned item.

OCT 16, 2024
Anonymous user
Lorraine A.
Verified Buyer
5 out of 5 stars

Great quality and beautiful

I bought 3 jackets from the Dom at fantastic prices. The quality was great and shipping was fast. I'll definitely be buying from them again!

OCT 15, 2024
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Based on 373 reviews
5
263
4
16
3
23
Ratings distribution data table
StarsCount
5263
416
323
225
146
Total373
2
25
1
46