I’ve emailed multiple times asking someone to please contact me since I never received my order. I cannot get anyone to reply nor have I received my order.

I was so excited to try this kit, love the color, the stencils and the convenient application. BUT… just as others have commented, the pomade gets hard pressed from pouncing! I’ve tried everything to make it more useable, but no success! I only used a very short time before this started to happen, all I can get is dry, flakes! Love the idea of the product, So dissatisfied!

I have alopecia and this product completely changed the game. Not only is it easy to use, looks completely natural, it’s also affordable. In love. Thank you SO much for making me feel so confident now. Even without any other makeup on, I never leave the house without my eyebrows on

Absolutely love this product I just have to make sure you get a right color because I am a very light blonde

Very easy to use and is actually waterproof!

I have reached out twice due to my issue and no one has responded to me

This eyebrow kit didn’t work for me and the color and product were shoddy. I asked for a refund and I was told no refunds if you’ve tried the makeup. How on earth can you know it doesn’t work if you don’t try it?? Sham Company. Don’t buy from them! Total rip-off!!

Love it

Best brow product I’ve tried. So much easier to apply and stays all day.

Love it! Works perfectly as a gift!

Love it

Seems to be good but I dont use mine because I bought to dark of a brown and never returned it

Very nice and good!!

My favorite brow product by FAR!! Always buy 2 now—can’t ever be without!!

i find it difficult to use the stencil and i've moved on to another product

I just received my kit in the mail today, and upon trying it,it did not work for me. Not only is there not a stencil skinny enough that will fit my brows, but it is most definitely not smudge-proof, it came off right after I used the brush wand. Furthermore, I contacted the them immediately and kindly asked to return the product and get a refund and they advised that there are no returns or refunds accepted on used product. I can return used product to Ulta and Sephora whenever it doesn't work for me. This is terrible customer service and not incongruent with customer satisfaction. Furthermore, they blocked me from their social media page, just for trying to share my unpleasant experience on one of their posts.

I just received my kit in the mail today, and upon trying it,it did not work for me. Not only is there not a stencil skinny enough that will fit my brows, but it is most definitely not smudge-proof, it came off right after I used the brush wand. Furthermore, I contacted the them immediately and kindly asked to return the product and get a refund and they advised that there are no returns or refunds accepted on used product. I can return used product to Ulta and Sephora whenever it doesn't work for me. This is terrible customer service and not incongruent with customer satisfaction. Furthermore, they blocked me from their social media page, just for trying to share my unpleasant experience on one of their posts.

Love it! Will purchase again!

Love this kit. Makes doing my brows so easy & quick!

I am loving the product!! It is soooo easy to use!