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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
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  • Cookie Settings
  • Accessibility

Site reviews

Anonymous user
EM
AUG 25, 2021
5 out of 5 stars

Easy process

The delivery was seamless and the assembly was very quick. The furniture is also great!

Anonymous user
EM
5 out of 5 stars

Easy process

The delivery was seamless and the assembly was very quick. The furniture is also great!

AUG 25, 2021
Anonymous user
RAY
AUG 21, 2021
1 out of 5 stars

Never got my furniture

After trying to get my delivery 3 times, they finally gave me a day and time that I wasn’t working to get my furniture delivered. I waited the entire time and never received a call about my delivery. I messaged customer service after the delivery window passed and was told they would get with the driver to see what was going on. By then I was over it. They kept giving me the same delivery window after telling them multiple times I’m not available before 2. Only to not deliver my furniture during the time I was promised.

Anonymous user
RAY
1 out of 5 stars

Never got my furniture

After trying to get my delivery 3 times, they finally gave me a day and time that I wasn’t working to get my furniture delivered. I waited the entire time and never received a call about my delivery. I messaged customer service after the delivery window passed and was told they would get with the driver to see what was going on. By then I was over it. They kept giving me the same delivery window after telling them multiple times I’m not available before 2. Only to not deliver my furniture during the time I was promised.

AUG 21, 2021
Anonymous user
Sandy
AUG 10, 2021
5 out of 5 stars

Exceeded expectations

Fernish provided me with a large piece of furniture, a gorgeous lamp and a beautiful rug. Their service was prompt, timely, and polite. The items are beautiful.

Anonymous user
Sandy
5 out of 5 stars

Exceeded expectations

Fernish provided me with a large piece of furniture, a gorgeous lamp and a beautiful rug. Their service was prompt, timely, and polite. The items are beautiful.

AUG 10, 2021
Anonymous user
Shay B.
AUG 10, 2021
5 out of 5 stars

From nothing To Amazing

They showed up on time and put everything together for me i love the service they provided

Anonymous user
Shay B.
5 out of 5 stars

From nothing To Amazing

They showed up on time and put everything together for me i love the service they provided

AUG 10, 2021
Anonymous user
Angela
AUG 5, 2021
5 out of 5 stars

From Start to Fernish - Could not have been a better experience

A couple of clicks, white glove service, no headaches with delivery, and not just delivery - the guy that came into my apartment said he'd worked for Fernish for three years. That said a lot. I'm sitting at my Kacia dining table and bench now - not sure how I lived without these. I love the option of renting, seeing how it all fits, and then owning. And this is furniture I want to own, but didn't want the full expense up front.

Anonymous user
Angela
5 out of 5 stars

From Start to Fernish - Could not have been a better experience

A couple of clicks, white glove service, no headaches with delivery, and not just delivery - the guy that came into my apartment said he'd worked for Fernish for three years. That said a lot. I'm sitting at my Kacia dining table and bench now - not sure how I lived without these. I love the option of renting, seeing how it all fits, and then owning. And this is furniture I want to own, but didn't want the full expense up front.

AUG 5, 2021
Anonymous user
Katie
AUG 4, 2021
5 out of 5 stars

Great quality furniture with quick and easy delivery!

I just moved to a new apartment and fernish was able to deliver the pieces I picked out within 2 weeks! Everything is great quality and was delivered without issues!

Anonymous user
Katie
5 out of 5 stars

Great quality furniture with quick and easy delivery!

I just moved to a new apartment and fernish was able to deliver the pieces I picked out within 2 weeks! Everything is great quality and was delivered without issues!

AUG 4, 2021
Anonymous user
Simon
JUL 31, 2021
5 out of 5 stars

Fantastic, modern and easy

I have just relocated from the UK and was looking for comfortable, modern and beautiful furniture - that is exactly what I got. There was a small glitch in the order, but customer service are incredible and deserve a huge shout-out. Thanks for building my happy home

Anonymous user
Simon
5 out of 5 stars

Fantastic, modern and easy

I have just relocated from the UK and was looking for comfortable, modern and beautiful furniture - that is exactly what I got. There was a small glitch in the order, but customer service are incredible and deserve a huge shout-out. Thanks for building my happy home

JUL 31, 2021
Anonymous user
Mike B.
JUL 30, 2021
5 out of 5 stars

Amazing customer service and high quality furniture

My name is Michael. I wanted to take a minute to share with you how impressed I am with the customer service at Fernish. I am currently on a tight budget and just moved into my own apartment and needed furniture. I had seen some ads pop up on my IG for furniture rental companies and don't know anyone personally that has used a service like this. I had a lot of questions. When I reached out on their chat I didn't get a bot or automated messaging service. I got to chat with a real person who was super patient and didn't make me feel stupid. After ordering a bed frame mirror and dresser I was able to add more items to my order with ease. The people that came to deliver my items were fast and super nice as well. I'd also like to share with you that the quality of their furniture and decor are great. I've gotten lots of compliments from my guests on my great taste! I highly recommend using Furnish to decorate your home and if you are on a budget like me you'll find that this is very affordable. Thank you Furnish! Mike B.

Anonymous user
Mike B.
5 out of 5 stars

Amazing customer service and high quality furniture

My name is Michael. I wanted to take a minute to share with you how impressed I am with the customer service at Fernish. I am currently on a tight budget and just moved into my own apartment and needed furniture. I had seen some ads pop up on my IG for furniture rental companies and don't know anyone personally that has used a service like this. I had a lot of questions. When I reached out on their chat I didn't get a bot or automated messaging service. I got to chat with a real person who was super patient and didn't make me feel stupid. After ordering a bed frame mirror and dresser I was able to add more items to my order with ease. The people that came to deliver my items were fast and super nice as well. I'd also like to share with you that the quality of their furniture and decor are great. I've gotten lots of compliments from my guests on my great taste! I highly recommend using Furnish to decorate your home and if you are on a budget like me you'll find that this is very affordable. Thank you Furnish! Mike B.

JUL 30, 2021
Anonymous user
Lisa
JUL 21, 2021
5 out of 5 stars

Ms lisa becvar

I have a pretty blue couch my brother has queen mattress and queen frame I have white nightstand and a black chair all these have good prices a month I ordeted desk chair which will come on july 26 2021

Anonymous user
Lisa
5 out of 5 stars

Ms lisa becvar

I have a pretty blue couch my brother has queen mattress and queen frame I have white nightstand and a black chair all these have good prices a month I ordeted desk chair which will come on july 26 2021

JUL 21, 2021
Anonymous user
maizey
JUL 1, 2021
5 out of 5 stars

If you're on the fence right now, DO IT!

Love isn't strong enough a word to describe how I feel about fernish. When I moved into my apartment two years ago I didn't think i'd stay longer than a year and so renting furniture at the insanely low rates advertised seemed like a very good idea. I have a beautiful bed frame, a dining room table, two dining chairs, a dining bench, a lamp, a night stand, an accent chair, a side table, and started with even more than that all for about 100$ a month which was DELIVERED AND ASSEMBLED FOR FREE. Fast forward two years later, I am less than 200$ away from OWNING all this furniture and fernish is helping me move all of these items into my NEW apartment for FREE ?! Do it. If you were thinking about doing it, do it. If you weren't thinking about doing it- DO IT. You won't regret it. I stake my beautifully fully furnished apartment on it.

Anonymous user
maizey
5 out of 5 stars

If you're on the fence right now, DO IT!

Love isn't strong enough a word to describe how I feel about fernish. When I moved into my apartment two years ago I didn't think i'd stay longer than a year and so renting furniture at the insanely low rates advertised seemed like a very good idea. I have a beautiful bed frame, a dining room table, two dining chairs, a dining bench, a lamp, a night stand, an accent chair, a side table, and started with even more than that all for about 100$ a month which was DELIVERED AND ASSEMBLED FOR FREE. Fast forward two years later, I am less than 200$ away from OWNING all this furniture and fernish is helping me move all of these items into my NEW apartment for FREE ?! Do it. If you were thinking about doing it, do it. If you weren't thinking about doing it- DO IT. You won't regret it. I stake my beautifully fully furnished apartment on it.

JUL 1, 2021
Anonymous user
Andrew
JUN 16, 2021
5 out of 5 stars

Great pieces and great customer service!

Love my furniture!!

Anonymous user
Andrew
5 out of 5 stars

Great pieces and great customer service!

Love my furniture!!

JUN 16, 2021
Anonymous user
Liz I.
JUN 2, 2021
5 out of 5 stars

Amazing All Around!

Can't express how happy I am with my CB2 dresser. I can't tell if it was pre loaned or brand new. No nicks, marks or scratches. I'm furnishing an entire home and couldn't spend over 1k on a dresser but Fernish allowed me to design the interior of my dreams on a fee scale I can manage. The mid century lamp, and throw pillows were excellent add ons and work perfect together.

Anonymous user
Liz I.
5 out of 5 stars

Amazing All Around!

Can't express how happy I am with my CB2 dresser. I can't tell if it was pre loaned or brand new. No nicks, marks or scratches. I'm furnishing an entire home and couldn't spend over 1k on a dresser but Fernish allowed me to design the interior of my dreams on a fee scale I can manage. The mid century lamp, and throw pillows were excellent add ons and work perfect together.

JUN 2, 2021
Anonymous user
Jayden K.
MAY 24, 2021
5 out of 5 stars

Perfect Delivery Services, UI/UX, and Timely Customer Support Systems

I've purchased a bed frame, two sofas, night stand, and TV console. Everything I received from the fernish delivery crew looked just like new furniture. Delivery was done punctually and when I had a question about the delivery date and time, the fernish support team helped me out via sms in a timely manner! Fernish's CS system and team are also amazing - they take my call in a second without letting my get upset with being redirected other lines or telling me to press certain numbers. I wanted to move my payment date to a different date and my request was done within 10 second by a CS team member!

Anonymous user
Jayden K.
5 out of 5 stars

Perfect Delivery Services, UI/UX, and Timely Customer Support Systems

I've purchased a bed frame, two sofas, night stand, and TV console. Everything I received from the fernish delivery crew looked just like new furniture. Delivery was done punctually and when I had a question about the delivery date and time, the fernish support team helped me out via sms in a timely manner! Fernish's CS system and team are also amazing - they take my call in a second without letting my get upset with being redirected other lines or telling me to press certain numbers. I wanted to move my payment date to a different date and my request was done within 10 second by a CS team member!

MAY 24, 2021
Anonymous user
Mateo
Verified Buyer
MAY 18, 2021
5 out of 5 stars

Shipping was efficient and friendly.

Shipping was efficient and friendly. Great communication regarding delivery time and was given two complimentary candles. Im very impressed! Please restock the Campaign Sofa in orange!

Anonymous user
Mateo
Verified Buyer
5 out of 5 stars

Shipping was efficient and friendly.

Shipping was efficient and friendly. Great communication regarding delivery time and was given two complimentary candles. Im very impressed! Please restock the Campaign Sofa in orange!

MAY 18, 2021
Anonymous user
Annie
MAY 17, 2021
5 out of 5 stars

I LOVE fernish!!!!

The delivery was perfect, the assembler put everything together, and I have gotten SO MANY compliment from friends who have stopped by or seen the photos I have posted online. I cannot tell you how happy I am with fernish! HIGHLY RECOMMEND

Anonymous user
Annie
5 out of 5 stars

I LOVE fernish!!!!

The delivery was perfect, the assembler put everything together, and I have gotten SO MANY compliment from friends who have stopped by or seen the photos I have posted online. I cannot tell you how happy I am with fernish! HIGHLY RECOMMEND

MAY 17, 2021
Anonymous user
Heather
Verified Buyer
MAY 13, 2021
5 out of 5 stars

Great

Great

Anonymous user
Heather
Verified Buyer
5 out of 5 stars

Great

Great

MAY 13, 2021
Anonymous user
Chelsea
MAY 6, 2021
5 out of 5 stars

Love my new bed!

I had always gotten things like beds for free from buy nothing or cheap from friends but as I’ve gotten older I’ve needed a better mattress and just couldn’t afford it. Renting was the perfect solution for me I can pay small monthly payments and I love my new mattress! It’s reversible and I find one side too soft for me but the other side just perfect. The bed frame is premium the nicest frame I’ve ever had and I’m very excited about the rent to own option but since I don’t know where my next housing situation may take me I like to keep my options open! Couldn’t be happier! Looking forward to trying other items like dressers or even a TV!

Anonymous user
Chelsea
5 out of 5 stars

Love my new bed!

I had always gotten things like beds for free from buy nothing or cheap from friends but as I’ve gotten older I’ve needed a better mattress and just couldn’t afford it. Renting was the perfect solution for me I can pay small monthly payments and I love my new mattress! It’s reversible and I find one side too soft for me but the other side just perfect. The bed frame is premium the nicest frame I’ve ever had and I’m very excited about the rent to own option but since I don’t know where my next housing situation may take me I like to keep my options open! Couldn’t be happier! Looking forward to trying other items like dressers or even a TV!

MAY 6, 2021
Anonymous user
Viengsavanh
APR 28, 2021
5 out of 5 stars

The best

I’ve always just bought furniture, the idea of renting or leasing never crossed my mind because the furniture was never good quality. This is not the case at all with Fernish. It’s top quality affordable and they put it together, put it where you want and if you don’t like it in the spot they will move it. Simply amazing. Also the customer service is incredible. I probably never will purchase any large items for my house again. Thank you Fernish!

Anonymous user
Viengsavanh
5 out of 5 stars

The best

I’ve always just bought furniture, the idea of renting or leasing never crossed my mind because the furniture was never good quality. This is not the case at all with Fernish. It’s top quality affordable and they put it together, put it where you want and if you don’t like it in the spot they will move it. Simply amazing. Also the customer service is incredible. I probably never will purchase any large items for my house again. Thank you Fernish!

APR 28, 2021
Anonymous user
Jenna
APR 24, 2021
3 out of 5 stars

Return Fees

I ordered Fernish last week and was really happy with the quality of goods, and the service provided by the delivery men. The only problem was that the stools delivered were much larger than I expected for my smaller studio apartment, so I knew I was going to have to send them back. Unfortunately, with having a hectic week of moving everything from my storage into my new place and working every day, I lost count of what day it was - as Fernish only provides free returns or exchanges within three days of the delivery - and this was day five. So, unfortunately, when I contacted customer service they told me that I’d have to pay $150 fee to pick up the stools. I tried to explain and negotiate, but all they could do was bring the cost down to $75. So, long story short; make sure you remember to call customer service for any returns within the three days, because even a fee of $150 or $75 is difficult to swing as I’m sure most customer’s are already struggling to live in an expensive city, which is precisely why I chose to use Fernish in the first place, as it was a more economical option.

Anonymous user
Jenna
3 out of 5 stars

Return Fees

I ordered Fernish last week and was really happy with the quality of goods, and the service provided by the delivery men. The only problem was that the stools delivered were much larger than I expected for my smaller studio apartment, so I knew I was going to have to send them back. Unfortunately, with having a hectic week of moving everything from my storage into my new place and working every day, I lost count of what day it was - as Fernish only provides free returns or exchanges within three days of the delivery - and this was day five. So, unfortunately, when I contacted customer service they told me that I’d have to pay $150 fee to pick up the stools. I tried to explain and negotiate, but all they could do was bring the cost down to $75. So, long story short; make sure you remember to call customer service for any returns within the three days, because even a fee of $150 or $75 is difficult to swing as I’m sure most customer’s are already struggling to live in an expensive city, which is precisely why I chose to use Fernish in the first place, as it was a more economical option.

APR 24, 2021
Anonymous user
Elisabeth
Verified Buyer
APR 20, 2021
5 out of 5 stars

People at Fernish are very

People at Fernish are very understanding, caring, communication is great and shipping is always on spot getting my things.

Anonymous user
Elisabeth
Verified Buyer
5 out of 5 stars

People at Fernish are very

People at Fernish are very understanding, caring, communication is great and shipping is always on spot getting my things.

APR 20, 2021
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4.5
4.5 out of 5 stars
Based on 986 reviews
5
753
4
94
3
63
Ratings distribution data table
StarsCount
5753
494
363
245
131
Total986
2
45
1
31