Incredible quality customer service. They responded to my email about a defect in the mug, and you won't believe it, within 1 minute. They sent a replacement product immediately after my inquiry. When a company operates like this, it's a pleasure to support the business and use their products, especially such unique ones. Thanks to this company!

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Everything is great!

This teapot is a beautiful design and works great for the method I use to brew black tea where I live at high altitude. Since water boils at a lower temp here, never reaching 212 degrees F, I must keep the water as hot as possible during the black tea brew time. Using this Kyoto, I can keep the water boiling on the stove for the entire brew time of the tea. The tea stays hotter and tastes better, just like at regular altitude. I use the Kyoto on an electric burner with a heat diffuser. I love this teapot/tea kettle.

I ordered a glass tea filter. It arrived in perfect condition. It fit perfectly On my tea pot. Now I enjoy my teas. Thank you teabloom.

Package & shipping was Great!

Entire experience was great!

I recently picked up the 12oz Kyoto Glass Teapot with Large Removable Infuser, and I can honestly say it exceeded all expectations. It’s the perfect size for one—compact, elegant, and ideal for morning tea sessions. The infuser basket is wide, giving tea leaves ample room to unfurl and release their full flavor, which translates into a truly rich and balanced cup every time. Not only is it designed for function, but it’s also a piece of minimalist beauty. When not in use, it sits on my kitchen shelf like a glass art piece—modern and tasteful. The clean lines and crystal-clear borosilicate glass give it wonderful visual appeal.

Good product but customer service is non existent. I had an issue and reached out multiple times but never got a response. I now buy from Amazon. Products: 5/5 Customer Service: 0/5

Great!

Lovely arrangements and flavors!

Shipping was quick. Nicely packaged in a beautiful tin.

Great French press. Beautiful design And works perfectly for tea or coffee

the tea steepers I purchased are of a good quality. . I feel glass brings a better flavor to tea.

Very fresh and tasty tea. The shipment was really fast and on time.

Great gifts. My 2 friends said this was the best bday gift they received. Lovely flowers & good tea also!!

Love it!

Shipping and items were as expected

Love everything about this product. The shape, design, and quality are all top-notch.

This was a good choice in order to sample different tea flavors without having to buy large sizes.