Flexibly functional, yet classically stylish products. I called once accidentally after business hours, and a person still answered my call offering detailed information about a product. After I hung up, I realized I was taking to the owner. He was so humble & helpful!

Always timely service reps are always friendly.

Great

Excellent and rapid customer service.

Quality products

I ordered an additional two elevated laundry carts but accidentally ordered the permanent style. They were still being processed so I called in prepared to change the order so they would match my first order for a removable canvas style cart. Your rep was so knowledgeable she explained that since I’d ordered the liners the canvas shouldn’t get dirty and IF I needed to replace them they could be removed with some”elbow grease” and replaced with just the canvas replacement. So I kept the order since the permanent ones are so good looking. It’s great that you have customer service people who can help customers think through any issues they might have.

Easy to order, products as advertised.

This is my second basket and third order from Steele. My original is over 8 years old and we love their products.

Quality product

Easy and quick!

I had seen these carts used by stores for stocking bulky items and thought they looked well built. Then I discovered an ad for them on social media. I ordered the small one unsure of which size I needed. It took a while to arrive but the quality is exceptional. The industrial look can be tamed if you order the leather trim. Works and looks great in my apartment.

The delivery was fast and easy

Loved the product and service.

Fast delivery, easy assembly, once we got the instructions oriented the right way.

Free, fast shipping & got exactly what I ordered

Overall the bag is headed in the right direction. I think a few changes would make the baby much more usable: -- adding two longer, shoulder-carry straps to each side: if the bag is really full the long strap is super awkward and the handles are too short. -- making the long strap lengthadjustable--why on earth isn't it? 🤔 -- having the width of the pockets on the front and back either different, so that one face has wider options, or make them width-adjustable with snaps. Currently the only wide pockets on the bag are on the two sides, very inconvenient. The pockets on the front and back are all sewn to be quite narrow. A couple or few narrow pockets would be great but not this many.

Great customer service and fast shipping!

Very straightforward. Order perfect!

Interesting how something so simple and classic makes the chore of laundry a joy. The function itself makes so much sense. And the quality in the canvas and the stitching and metal work is industrial meets style. The casters are very smooth. I find myself looking forward to laundry.

Great item