Sent to the wrong address, completely my fault. However, the following "customer support" (I laugh to call it that) conversations failed to provide any real support. Several emails sent, only a few replies received. I ended up getting the product, I suspect no thanks to the "customer support"/any part of SpaLife. . . And if it was due to SpaLife work, there should have been more communication to tell me it was happening, address had been fixed, anything. . . Instead, all I got was silence.

I just wish I hadn’t been able to order something that clearly wasn’t in stock. I didn’t get the one item I was hoping for most, instead it was substituted with something I don’t want. Tried emailing about it and no response :( the pimple patches not bad for the price I can’t lie, though definitely only worth that price since not the best quality. But I can’t complain, they were cheap that’s what I was expecting. With the discount codes for leaving reviews I guess I can’t be too mad. Just not as excited about your products as I was before I received them. Haven’t had a chance to speak with customer service so I can’t say anything on that, but my order did arrive pretty timely so 5 stars for that.

No response to three emails about getting the correct product has yet to be sent by Spalife. So disappointing. I went out of my way to order products after purchasing some of their items this summer while away on vacation. I don’t like leaving negative reviews. At all. I have received about eight requests from SpaLife to complete this survey, yet zero responses to my three separate, personal, non-automated emails about this issue. I’ve moved on now. Please take me off your distribution list.

Packaged arrived missing two items. Sent messages no response.

Love all the products!!!

I was sent an incomplete order and haven’t received a replacement or a refund.

Spalife is a game changer for me. I have an acne prone screen and discovering Spalife is really the best thing that happened to me. I tried lots of products on my face since I was a teen and now Im on my 30's. Only Pearl Serum made a great result not only on my acne but also on brightening my skin. I order a lot now since it is always sold out.

I emailed them and never received a response. They sent me the complete wrong items

The website is very user friendly. Extremely fast shipping. Love SpaLife products!

Great products!!

Spalife has changed my life so much I love all the products

A friend had introduced me to the amazing product of Spalife and now I can’t get enough of it the website is simple to navigate and they ship quickly. All items are packaged to prevent leakage. I can’t say enough labor their products and they truly work. Ever since I switched to the Spalife line, my skin has had more of a glow and elasticity. Cam’t go wrong!!

I love my spalife They have so many products and everything that I have tried are amazing. I would highly recommend my spalife products to all my friends and family. Shipping from their shop was fast and easy.

If you want brand new feet this is it! Be prepared for the peel part of it because it works and dead skin will peel off! This is an excellent product for tired, hard working, and dry feet!!

Great products!!!

I tried to return an item so I contacted their customer service and I never heard from them. Then a day or two later I sent another email that they never responded to me. I still haven’t heard from them. So I don’t know where to go from here.

Relaxing little foot mask. Perfect for at home spa day!

Everything was perfect. Love the products.

I had a problem with my order and nobody ever replied to me. I sent two emails and I still have not heard from anybody. I am so incredibly disappointed at this point. I’m not even sure what to do.

I have sent 3 messages now as there was an item missing from my order. Still have had no response. What I did get was great but missing one item.