I ordered the wrong part and spoke to the rep and I was recommended the wrong part again! and I am still waiting for a return authorization. I modified the first one I ordered to make it work by drilling new holes but I still need to return the new one

Took a little bit of time, but once they understood the issue with what I was ordering they found the right replacement and sent it right away. Perfect fit. They were also receptive to feedback around confusion on their product site that caused me to order incorrect parts twice. Overall what started out as a frustratingly poor experience was resolved and made right with the right listening ear.

Just what I wanted a good ball

Easy to buy!

I purchased The Beast basketball hoop a couple weeks ago. The shipping and delivery went without issue. The installation was laborious but I knew what I was getting into after reading other reviews online. There was only one issue with the assembly where the plastic split around one of the mounting holes to the front guard. I reached out to Spalding and a new part was sent out in the next couple days. So far, the hoop has been great. The kids enjoy using it and the ability to adjust the height works seemlessly.

The shipping is affordable and item was delivered at the estimated delivery date

Great

Good bargain

arrived as described on time

Everything from the ordering to the communication while in route was top notch.

Great

I rely on www.spalding.*** for most of my sporting goods needs. THANK YOU!

Very helpful!! Quick and very professional. Streamlined service.

Great deal, great service and what a COOL basketball!

Very easy to install

See review for backboard

I have a very old hoop and they helped me outz

Our backboard started shattering after several years of being exposed to the elements. After sending Spalding a few pictures, they sent me a link to the correct backboard for a replacement. We’re back in business and so happy with how easy of an experience Spalding made it for us!

Shipping Cost was too high for the time it took to ship

Correct type of Ball and Customization was Correct