Alex and I had great service from Matthew and Nick at S4S, when we needed to replace Alex's cello bow. Alex played with four or five bows until he narrowed it down to two. Then Nick also played with our choices and gave his thoughts on the sound of the bows with Alex's cello. We were there for over an hour - they were very patient, and we went home with a new bow. Thank you so much for your expertise.

Excellent service, professional and friendly.

very good survice and helpful staff

Nice！I love it！

Thank you so much for your assistance!

Always helpful, and knowledgeable. Can use it to their way to see that you get something suitable to your ability at the right price. I do miss the lollies that they used to send with orders though

The care taken in the packaging showed such respect for the products and for the customer. The little autumn postcard of the shop is just delightful and now sits on my 4 year olds bedside table and he looks at it most nights, proudly saying that he’s been there before. Thanks team!

Prompt delivery and excellent service.

The space is beautiful - the staff were friendly and insightful and promptly helped me find everything I needed. I wish my home were as beautiful, welcoming and clean as that space

The staff at this shop and so kind, friendly and helpful. And of course knowledgeable about strings. Highly recommend

As previously stated, the staff demonstrated how the tuner worked which assisted with my purchase. Graham Bell

I've always found that the staff at S4S are professional and go the extra mile to help me on my musical journey. I was excited to hear of the chance to try different strings on site, rather than just buying a set and hoping the sound is what you want. One day I hope to feel confident enough in my playing to try that service!

Good customer service.

The service is always efficient. Employees know their stuff and are very friendly and helpful. Going is more then a experience the anything else.

Always fast and efficient service. Employees are very friendly and welcoming and know their stuff! It's more of an experience then anything else.

In my experience over the years, the S for S team have been consistently very helpful and truly accommodating to the individual needs.

Prompt delivery. Lovely packaging.

The staff were so nice and considerate. I needed to conduct some research on the relationship between dominant frequency and soundbox area of violins, and I scheduled a 1. 5 h session, but I ended up staying for more than 3 hours. They were so considerate and patient with me, even helping me with my measurements and ensuring a relatively quiet environment. Overall, the staff were so nice, and the service was impressive.

When I bought a set of Pirazzi strings through the store in Red Hill, the staff were very nice, and took me in the right direction. They also helped to put them on for free!

Very good service in helping with fixing violins and good quality instruments.