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This place is great! They are always on time and are always super friendly and willing to help me in anyway they can. The people doing the laser part have all been amazing and when I needed help because k had something go wrong with my payment the manager and the people on the phone were really great and helped me with the problem right away. I will say I think the girl at the front desk (at the fort union location) is a little rude sometimes and maybe not super helpful or knowledgeable about a couple questions I had, especially when my payment was weird but it wasn’t a big deal. Also one thing is when I bought the 18 month subscription or whatever you call it I think I was kind of duped. So I bought Groupon passes originally and when I called to use them and schedule things I was told it would be better to just upgrade to an 18 month subscription because I would get the most out of it and many more treatments for a smaller fee per month. I did the math and she was right if I could do it every 4 weeks. She knew which areas I was getting treated and i know that each area is different so we went through each area and I asked how often I could have it done she told me I could have it done way more often than what I can. So I think I am paying way more than what I originally should have done. I should have done my Groupons and then added months if I wanted to continue because I am for sure paying way more. If she would have told me the real answer and that there are limits to how soon you can do each area, I would have done the math and not done what I did. Like I said I was duped. I didn’t think the whole company should be penalized for it though so that’s why i am still doing 4 stars. I also have only had a few treatments and I can already see the difference in some of the areas! Other ones not so much yet but I am sure it’s coming! It’s so great!

I am trying laser hair removal for the first time so I had lots of questions. Ashley was very helpful in answering everything plus recommending the correct products to use to prepare. Looking forward to my first session!

Very friendly staff and efficient running appointments. I look forward to every session!

Amazing!!!!

The staff was friendly, professional, and timely.

Great people

The lady who did my laser was great!

Marylan Weeks was very helpful , gave me a fantastic package!

She was very helpful and friendly and kind! If she didn’t know the answers she went and found them out for me!

Super simple with good results

Had a great experience!

Super helpful staff

Knowledgeable staff and friendly too

Love this place

All great and ease of use. Maybe a little better description of use of some of their own products. But great customer service and explanation of best deal etc…

My service is has been amazing. I can’t thank the simplicity team enough.

Love the service

Safe was very nice and professional.

Can’t wait for my next appointment for continued results.