Je commande la verte pâle et je reçois la Dark Green. Le service à la clientèle me dit qu'ils peuvent rien faire pour moi. Ne veulent pas l'échanger alors que c'est leur erreur. Après des jours à communiquer avec eux, j'abandonne, remboursement.

Shopping with Bentley was easy

Elle est parfaite

Beautiful Luggage

I haven't had a chance to use it yet. But I'm hoping it will work out fine.

👍‼️

Was a lot bigger than I had expected and seemed very flimsy. I returned so I could look for something more suitable. Was disappointed that there was a $20 charge, I’ll go elsewhere. If you had of offered a store credit I would have gone to one of your stores.

It was delivered quickly.

Came in good time and I’m very happy with my purchase like always!

Not easy to make an exchange I bought a back pack but it is bigger than I need and there is no way to exchange it.

Great bag and just the size that I needed !!!

Je suis très satisfaite. Ce sac répond tout à fait à mes besoins lors de mes déplacements. Et merci de votre prompte attention à corriger ma commande originale. Par erreur, j’avais commandé le sac en double. Cela vous a été possible de corriger et j’en ai été informée très rapidement.

Perfect, lots of place.

It was okay.

Quick delivery, great price

Got my luggage in a timely manner. Good product and on sale at time of purchase. Had a great experience 😉

I haven’t had to use it yet if at all.

Shopping on line at Bentleys' was good. Easy to use website and I really enjoyed the "check airline fit" section. Unfortunately the provided web info was inaccurate or lacking. The bag was described as 20" which is why I bought it. The bag arrived with a tag that it was 21". Also, on the website I did not see any evidence of weight of the bags for any of the bags I was looking at eventhough you display a "size and weight" details area. Alleged sizes are there but no weight. Due to these errors, I can't tell whether to trust the "check airline fit" section to be accurate. As a bag specialist with minimal skews there is no good reason for Bentley's to miss on important details. Also, as I reviewed the website, I still see the same sale pricing. That's great but I believe it is not proper to have something on sale for so long. This must actually be your regular price as it is not legal to float a regular price which is much higher unless the sale ends. As I understand it, you must list the item at the regular price at least half of the time.

The delivery was so fast and easy. We love that the suitcase actually came in a box. It is perfect.

User friendly website.