Shipping took a while, because, I assume, they were custom building my couch.

Shipping was pretty fast and the delivery guy was kind enough to haul in the biggest box for me!

Item was ready and delivered as noted when I purchased. Arrives with minimal packaging which is not only wasteful but a nuisance to get rid of, so love that. From that the company has my future business.

Great product and service

Arrived in good time. Easy to assemble.

I love that Sabai builds their sofas here in the US, along without the use of toxins and chemicals.

Matches perfect with the loveseat

Very courteous service, worked with us when we moved to Canada. Appreciate you guys!

I misread a tracking information and contacted the team for help. They were incredibly responsive and helpful.

Minus a star purely for the lack of our free yellow pillows we ordered.

Great - shipping was a bit of a mess but that was FedEx's problem, not yours. And it still arrived "on time"! Customer support has been beyond stellar this whole time. I'll absolutely be recommending them to friends and family.

No problems

Excellent customer service!!

Fantastic all the way around!

Amazing service, questions answered, good packaging! Shipping was a reasonable wait, given it was only made once I placed my order.

what a slip cover

Easy to order. Shipped after a month and well packaged. No big issues with unpacking- concerned briefly the fabric got damaged but it was just a marking within the velvet. Not too bad getting together- you definitely need 2 ppl.

Very responsive. However the shipping experience could be improved.

Great service, fast shipping, easy assembly, functional design.

Shipping process was easy, during the time frame expected, and I loved that the shipping materials were all plastic free. Set up was easy and the couch is great.