Site reviews
Customer service is the absolute
Customer service is the absolute best. The first mattress we bought ended up not being comfortable to me and Saatva customer service was responsive, kind, and empathetic . They helped me switch out to a model that works better for me and assured me that if for some reason this model didn’t give me proper rest, they would happily return or exchange it again. The delivery was perfect and professional both times.
Customer service is the absolute
Customer service is the absolute best. The first mattress we bought ended up not being comfortable to me and Saatva customer service was responsive, kind, and empathetic . They helped me switch out to a model that works better for me and assured me that if for some reason this model didn’t give me proper rest, they would happily return or exchange it again. The delivery was perfect and professional both times.
The ordering process was easy
The ordering process was easy and it came on the early side of the timeframe they gave!
The ordering process was easy
The ordering process was easy and it came on the early side of the timeframe they gave!
The delivery men came just
The delivery men came just when they were supposed to and kept me informed throughout the process. They took away my old mattress and I love my new Saatva.
The delivery men came just
The delivery men came just when they were supposed to and kept me informed throughout the process. They took away my old mattress and I love my new Saatva.
Service was great. Very helpful
Service was great. Very helpful sales people and I had my mattress in 10 days. They removed my old mattress and box spring.
Service was great. Very helpful
Service was great. Very helpful sales people and I had my mattress in 10 days. They removed my old mattress and box spring.
Our questions were answered through
Our questions were answered through a couple of chats and we felt comfortable that we were making the best choice for us. We also took the mattress quiz on the website and that was helpful.
Our questions were answered through
Our questions were answered through a couple of chats and we felt comfortable that we were making the best choice for us. We also took the mattress quiz on the website and that was helpful.
Easy dealing with staff with
Easy dealing with staff with helpful advice.
Easy dealing with staff with
Easy dealing with staff with helpful advice.
The mattress is better than
The mattress is better than I thought, so far
The mattress is better than
The mattress is better than I thought, so far
Great
Great
Great
Great
Never had a more pleasant
Never had a more pleasant experience buying a mattress.
Never had a more pleasant
Never had a more pleasant experience buying a mattress.
Saatva provides a good review
Saatva provides a good review of their mattress characteristics on their web page, so choosing the right one is easy. Purchasing a mattress was straightforward and it was shipped promptly. The delivery went smoothly. Thank you, Saatva, for taking away the old mattress, it was very much appreciated.
Saatva provides a good review
Saatva provides a good review of their mattress characteristics on their web page, so choosing the right one is easy. Purchasing a mattress was straightforward and it was shipped promptly. The delivery went smoothly. Thank you, Saatva, for taking away the old mattress, it was very much appreciated.
Everyone I felt with from
Everyone I felt with from buying these nightstands to the delivery team was amazing and so kind and thoughtful!
Everyone I felt with from
Everyone I felt with from buying these nightstands to the delivery team was amazing and so kind and thoughtful!
Service outstanding Delivery outstanding Customer
Service outstanding Delivery outstanding Customer service was the best no hassle and kept informed via email/ text
Service outstanding Delivery outstanding Customer
Service outstanding Delivery outstanding Customer service was the best no hassle and kept informed via email/ text
Have been pleased with customer
Have been pleased with customer service, delivery, placement, and take away. All very professional and efficient.
Have been pleased with customer
Have been pleased with customer service, delivery, placement, and take away. All very professional and efficient.
Slow on getting the COI
Slow on getting the COI to proper people.
Slow on getting the COI
Slow on getting the COI to proper people.
Great
Great
Great
Great
Easy to purchase on line,
Easy to purchase on line, my mattress arrived when promised, excellent quality.
Easy to purchase on line,
Easy to purchase on line, my mattress arrived when promised, excellent quality.
Delivered and set up as
Delivered and set up as promised.
Delivered and set up as
Delivered and set up as promised.
Arrived before expected and is
Arrived before expected and is of good quality. Nice bed.
Arrived before expected and is
Arrived before expected and is of good quality. Nice bed.
To many price changes.
To many price changes.
To many price changes.
To many price changes.
Service was excellent all the
Service was excellent all the
Service was excellent all the
Service was excellent all the
