No contact. No shipping. Took my money and have not heard anything. Reached out to company 4 times. Will keep leaving bad reviews until I get help for order number 41730. Stopping payment at my bank today! Leaving a poor review every hour in hopes I finally hear back from Roomify. Please!

No contact. No shipping. Took my money and have not heard anything. Reached out to company 4 times. Will keep leaving bad reviews until I get help for order number 41730. Stopping payment at my bank today!

I have contacted this company 2 times on the Contact Us page and have gotten no response. I need an update on my order, when it will ship etc. Possible cancellation at this point due to poor customer service. No one has contacted me back. Order number 47130.

Having difficulty ordering the bundle package for my son move-in day keep giving me an error. Please assist.

Money was debited from my account. It has been 10 weeks and the order has still not been fulfilled. My first quarter is also over.

I ordered my package over 2 months ago and it still hasn't been delivered. I have been charged and written so many emails, yet I have not gotten a reply.

I have been waiting for my bundle box for nearly a month and have sent numerous emails and no one has responded about where my package is. I have moved into college already without my stuff and can’t even find a customer service number to call. I WILL NEVER ORDER FROM HERE AGAIN!

I purchased a box for my daughter and it came with items missing (sheet set, mattress topper, dish set and a few other things). My box was opened and taped shut by FedEx upon arrival. All Roomify offered was a $21 refund for the mattress topper. No one has contacted me to try to clear this matter up. There is no working phone number to call or email with response. So I've spent over $200 with them only to have to go out and repurchase the items I already purchased. This place is a rip off and I'm ashamed to say I recommended them to several other parents.

Ordered Aug 2, 2021. Package never came, no shipping info, no response to multiple emails. PayPal sent them an email as well, no response. Waiting for PayPal to refund my money so we can purchase bedding for my daughter who has been in her dorm for 2 weeks now. Horrible customer service. Non existent. Never again.

We ordered The good Life Twin XL in Hilary-Blush, it was missing the sheet set and the memory foam topper, cannot get anyone to email us back.

I ordered the good life package for my daughter so she can go to college I ordered it with a delivery date of three to five business days that has since passed and I had to purchase all the items in the store by myself at the last minute. Never got the items! DO NOT I repeat DO NOT order these packages!!

They took my money out on the first day, it’s been over two weeks and my status is still unfulfilled, I move in Monday and I’ve tried contacting them multiple times and was never able to reach anyone. Pretty sure I just got scammed. Out 200 dollars. Don’t ever buy from here.

I have been waiting over a week for my dorm order to arrive - when it clearly says 3-5 days !!! have written emails and still no responses . very dissapointed with the customer service .

Let me tell the whole story so it ain't no "sh*t". I've had contacted them originally to see when they would have more colors of the Doin It Big Bundle(there was only one color that my son didn't want like a peach color). I tweeted and emailed. Till this day no response. Then I checked back another day and the Doin It Big was out of stock so I tweeted and emailed again asking when will the bundle be in stock. Till this day no response. So I ordered the Starter Bundle it sat in the status of unfulfilled so I contacted them again asking if they could tell me when it would ship cause my son leaves on the 19th. They sent me an email that stated and this is copied from the email "Roomify Logo You're about to get your sh*t together. Your order is on its way. Please allow 24-48 hours for the tracking information to update in the system." This was on the 5th. I've been checking with Fedex, and they haven't even received it yet. Y'our company need to send me my stuff and you will never have to worry about me again cause never again will I order from you. Your company is very unprofessional, and your have horrible customer service

My daughter order purchased one of Roomifys dorm room package and hasn't arrived for over two weeks now, and she's so devastated because she will be heading to college in less than two weeks. She's being trying to reach out but no response to her email at all.

I ordered a package from Roomify and my package was missing items. I have sent 5 emails to sup@roomify.com and have not received a response to any of the emails. I tried tweeting them @AskRoomify, still no response. There is no contact phone number for Roomify. It appears I have been taken for my money. They could at least respond and send the missing items or refund the money for the missing items. I would not recommend ordering from them unless your willing to lose money.

Good day, I'm posting here because I still haven't received a response to my previous 3 emails. I still haven't heard anything from you regarding my missing items. This is the second time I've used your company. Last year I purchased a box for my daughter to go away to school and w lived everything about it. With that being said, it was only a no brainer to do the same for my next daughter. I've also been recommending you all to all of her friends because it's an amazing concept. Now I'm getting discouraged because I've only been offered $21 for the missing mattress topper. There were other items missing from the open box. I made sure to go through the box when it arrived since it was opened and taped close by FedEx. Then I immediately contacted you all. Please help correct this issue as soon as possibl as my daughter is leaving for school in 1 week. Not too happy

I ordered my item on July 6 still have yet to recieve it I have emailed and have gotten no returned emails.

My daughter ordered a room bundle in the end of May, received a shipping notification on 6/10/21 and still hasn’t received her order but was charged for it! I checked the order tracking and all it says is label created. We’ve emailed customer support 2 times and haven’t heard back. I can’t find a phone number to call.

I purchased one of Roomifys dorm room package November 2017. I recently graduated from a university and I still have some of the stuff the package included! This is perfect for getting a head start in college decorating without feeling so overwhelmed. I loved everything that was included and everything was great quality! If you’re heading to college and are stressed out about what to bring then THIS IS DEFINITELY for you!