I bought my board this summer. It did unfortunately did get damaged during use. I reported this to customer service and after an assessment they were able to send in a completely new board! Will buy again!

I reached out to Roc regarding an issue with my paddleboard. They told me to cut my old board and they would send me a new one (it was still under warranty). I followed as directed. I received my new board and then a shipping bill of over 100 dollars (which Roc did not inform me to prior to cutting my board or at all)…. The shipping slip specifically says that the sender selected that the customer pay the fee instead of them covering it while under warranty. I reached out for clarification and they said that they were unaware and offered to send me complimentary items. I agreed to the items and then they just fell off the face of the earth. I reached out an additional 4 times since then and all attempts have been ignored. .

We absolutely love taking our grand babies out on the boards! They love seeing down into the water to find fishes, trolls, etc. ;)

Great

We have been renting paddle boards for many years and finally took the plunge to get an inflatable paddle board. We purchased two Polar Outdoor Series. We're absolutely thrilled with them. We can't tell the difference between the inflatable boards and the ones we used to rent. Their customer support is what makes a great product a great company to purchase from. We had an issue with one of the paddles we received and they replaced it with zero hassle. Responsive and friendly! Thanks Maggie!

Had to make a change to my shipping address and they were very responsive and helpful.

A sturdy, user-friendly paddle board that’s perfect for casual use, family outings, or beginner paddlers.

Wish product had a little protection around it, grateful no damage done by post office

I ordered my first Roc paddleboard earlier this year. I noticed it wouldn't hold air. I contacted them and we tried different things to try to rectify the problem. They always got back to me in a timely fashion. Usually the same day. After we exhausted all of the options, they sent me a new board! Really a great team!!!

Shipping was incredibly quick

Bought my inflatable board in July and had taken it out to the lake a few times and the third time I took it out, the double sided paddle had snapped and broke I reached out to customer support and they responded right away and after a few questions and pictures, they sent me a new paddle with no issue Amazing !

Some companies speak about the practice of customer service while others actually provide it. ROC has taken their commitment to the next level making every experience truly exceptional - a rarity in today's world and something we've taught and trained for over two decades in our professional work. While on summer vacation near the water, we made a quick decision to order two paddleboards - something we've always wanted - from their Amazon store (we selected the full package with seats, bags, pumps, and backpack). We had questions that were answered within an hour (some companies take days to respond). Shipping was both affordable and fast. Then, upon returning home and experiencing an issue with our pump and hose, with a simple photo, they expedited replacements without hesitation. To say they are responsive is an understatement. We couldn't be happier with the quality, value, and style of our boards. Combined with the above experience, it's clear we made the best choice and look forward to many years of enjoyment on the water. Big kuddos, ROC, all the way around!

On sale for a great price.

My girlfriend got me a ROC SUP for Father’s Day and it’s awesome! She bought herself one a few years ago and we’ve taken both of ours out on the lake a few times and love being on the water together. It’s sturdy, easy to carry, simple to inflate and deflate and balances well. Feels like I’m walking on water!

I wanted to give my daughter's a great gift for their birthday's this year, and I ended up buying four. No sharing necessary. ROC Paddleboards are the best! Don't leave them at home, take them on vacation. The backpack makes it easy to take anywhere. The customer service is amazing. Thanks for answering all of my extra questions. Best purchase ever!

First time out today with the new ROC. Handled very well, and was easy to inflate and deflate (minutes). Love the new board. Excited for the next adventure.

Last month, the ROC paddleboard was a gift from my sister for my retirement. In the past month, I have been on the water more times than I can count! I added a seat and put a pad on the front of the paddleboard for my dog. We are paddling the ponds and lakes of north Central Maine, and I couldn’t be happier. This paddleboard is the love of my outdoor life!!

Works well!

I purchased my first paddleboard this summer and did a lot of research and decided to go with the ROC brand. Took my first trip out on the river and had a blast very comfortable easy to use. I love that. I can take it anywhere and deflate it and it’s easy to fit in my car.

I did my research and found that the Roc paddle board was highly rated in the reviews. It's great! Easy to quickly inflate, good looking and stable on the water. I wanted a board that I could carry two blocks to the beach and the Roc paddle board is easy to carry and get launched. And you get everything you need - paddle, leash, bag and more. Buy it now for lots of fun!