Have bought two cases from Punkcase. First one the wrong colour got sent, second one the screen wasn’t sealed to the case. Received zero support from Punkcase to resolve these issues. Seems to be Bot replies to the customer email contact.

ordered from this company on 7aug 2025 & still nit received case I've sent loads of emails asking for refund but not received it

ordered from this company on 7aug 2025 & still nit received case I've sent loads of emails asking for refund but not received it

Missing my item. I send email more the 20 but they said resend my Case but 3 months continuesly i am sending email. No refund, no reship. They are cheater guys don't but buy anything from this website. I spent £40 for this case.

This company was pretty awesome years ago. I think that something has shifted? I ordered a case, received the wrong one, and have not heard anything now from them since the initial asking for order number. Sad to say really the cases typically have been great quality, although if I’m not going to receive what I ordered or have any communications I will have to look elsewhere

Have not received it

Waiting for case

Haven't received it and no updates

Don’t send goods Don’t answer emails Total scam Don’t refund money

Ordered a case 2 weeks ago not received it and you do not reply to my emails

Wrong item sent and haven't heard back on my inquiry from earlier this week. Please respond with how I get the correct item or a refund.

Purchased a case, yet to arrive. It’s been nearly 2 months. I’ve emailed asking for update or refund and despite providing order number and photo of purchase including number all I get back is please provide order number and never anything more! Ask me they are a scam and WOULD NOT PURCHASE!

Order 2 cases , received 0

Terrible customer service no response I've tried calling and no email response

Not happy tried emailing etc no contact received. One case arrived waiting on second case. Where is it???

Very poor customer service!

They should tell you when you have to pay import fees before purchasing not find out after!

Item hasn't arrived nor has there been any update on delivery time.

NEVER buy again ! 2 months to get the case. Extra tax of $50 after paying one time. I orders black case and I received red case. . .

Don’t trust this site. Ordered back in 2021 still haven’t received the order.