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Website is a scam as far as all evidence points. Ordered a case for a Samsung Galaxy Z Fold 7. It has never arrived and never been shipped according to shipping number given. Lies. Multiple emails sent to support with no response at all. Save your money and time and look elsewhere
Ordered 29/11/25 still hasn’t arrived. Tried contacting numerous times but absolutely no reply. Very poor service
Scam website
Tracking number didn't even exist. Terrible
Ordered but never received. Card charged but no credit provided. No further contact from vendor other than to purchase another case at a discount.
Ordered a case over 5 weeks ago. Was surprised to see the shipment link was from the USA as I was expecting New Zealand as the website name states. Anyway after a month I rechecked the shipment link and it has disappeared. Tried contacting and had no response. Have reported to authorities who are now investigating.
Why does punkcase have nz website yet they don't disclose that the cases are actually shipped from Brooklyn new York and why so many people never receive there cases if you look at reviews on trust piolit I would never have ordered a case from your website no updates on tracking for over a week not hopeful of actually ever getting the case
Don’t send item don’t refund money
If there was a zero or negative star I would have picked it. Never recieved my purchase from these scammers . Will never order from here again. Buyer beware
never arrived
Not impressed with company. No Customer Service. No actual Products.
Have bought two cases from Punkcase. First one the wrong colour got sent, second one the screen wasn’t sealed to the case. Received zero support from Punkcase to resolve these issues. Seems to be Bot replies to the customer email contact.
ordered from this company on 7aug 2025 & still nit received case I've sent loads of emails asking for refund but not received it
ordered from this company on 7aug 2025 & still nit received case I've sent loads of emails asking for refund but not received it
Missing my item. I send email more the 20 but they said resend my Case but 3 months continuesly i am sending email. No refund, no reship. They are cheater guys don't but buy anything from this website. I spent £40 for this case.
This company was pretty awesome years ago. I think that something has shifted? I ordered a case, received the wrong one, and have not heard anything now from them since the initial asking for order number. Sad to say really the cases typically have been great quality, although if I’m not going to receive what I ordered or have any communications I will have to look elsewhere
Have not received it
Waiting for case
Haven't received it and no updates
Don’t send goods Don’t answer emails Total scam Don’t refund money



| Stars | Count |
|---|---|
| 5 | 16093 |
| 4 | 2756 |
| 3 | 598 |
| 2 | 123 |
| 1 | 1466 |
| Total | 21036 |