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  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

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  • Blog
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  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Deborah L.🇺🇸
Verified Buyer
5 out of 5 stars

Service is quick and easy

Service is quick and easy

JUL 1, 2025
Anonymous user
Montra E.🇺🇸
Verified Buyer
4 out of 5 stars

Good

Good

MAR 27, 2025
Anonymous user
Jacquelynn N.🇺🇸
Verified Buyer
5 out of 5 stars

Purchase and financing were super

Purchase and financing were super easy, did it all online! Don’t bother paying for assembly, I did it myself at 7 months pregnant, save your money!

MAY 29, 2024
Anonymous user
Erin K.
Verified Buyer
5 out of 5 stars

Great service and Quality!

Great service and Quality!

APR 16, 2024
Anonymous user
Sidney S.
Verified Buyer
5 out of 5 stars

Would recommend hands down.

Would recommend hands down.

JAN 5, 2024
Anonymous user
Miriam W.
Verified Buyer
5 out of 5 stars

Love the rower and how

Love the rower and how the trainers break down the rowing technique

DEC 12, 2023
Anonymous user
Daniela A.🇺🇸
Verified Buyer
1 out of 5 stars

Worst customer service. They sold

Worst customer service. They sold me a extended warranty plan for nothing. I have had many issues and no help at all. The experience with proform was just a waste of money. I hate to have to call the service lines, people are rude, and no knowledge, no training, they transfer you from one point to another and no one help. They just know to asked a lot of information which is it should be on the files and after make you find the old invoice, the old order, or the documents,they can't help you with the problems. It is frustrating. I was excited to get my own gym equipment, but I regret I did it with proform. Never again.

SEP 13, 2023
Anonymous user
Heather A.
Verified Buyer
5 out of 5 stars

Great machine!

Great machine!

AUG 25, 2023
Anonymous user
Pierre H.
Verified Buyer
5 out of 5 stars

Very easy to use

Very easy to use

JUL 28, 2023
Anonymous user
Diondra H.
Verified Buyer
5 out of 5 stars

The shipping and services received

The shipping and services received with Proform were as advertized and I experienced no issues.

JUN 10, 2023
Anonymous user
Gary B.🇺🇸
Verified Buyer
1 out of 5 stars

Honestly, the service was really

Honestly, the service was really poor. Started with delivering the wrong machine. From there, everytime I called I had to go through a painful exercise of providing a wealth of information just to ask a simple question. No bueno.

MAY 22, 2023
Anonymous user
Ann S.
Verified Buyer
5 out of 5 stars

Great,

Great,

MAY 21, 2023
Anonymous user
Maryjo H.🇺🇸
Verified Buyer
5 out of 5 stars

Easy to order, the customer

Easy to order, the customer service people were friendly and super helpful!

MAY 7, 2023
Anonymous user
Suzanne W.
Verified Buyer
5 out of 5 stars

The customer service so far

The customer service so far has been great. It was delivered a lot quicker than I thought and assembled perfectly

APR 27, 2023
Anonymous user
Jaime P.
Verified Buyer
4 out of 5 stars

Super Easy got a great

Super Easy got a great deal need more info on how to use online features and classes

APR 26, 2023
Anonymous user
Tiara `.
Verified Buyer
5 out of 5 stars

Great!

Great!

APR 26, 2023
Anonymous user
Alexis F.
Verified Buyer
5 out of 5 stars

I was supposed to get

I was supposed to get a different bike, but after I received confirmation, they didn’t have that bike in stock, so they gave me a higher model for the same price(their team told me this) which I was not expecting at all, and expected to wait. I have not had to call customer service for anything but I think what small interaction I had was handled really well.

MAR 30, 2023
Anonymous user
Sandee C.
Verified Buyer
1 out of 5 stars

Proform has the worse customer

Proform has the worse customer service and return policy

MAR 14, 2023
Anonymous user
Jill K.
Verified Buyer
2 out of 5 stars

Customer service is awful

Customer service is awful

MAR 13, 2023
Anonymous user
Andrew R.
Verified Buyer
5 out of 5 stars

Excellent price and fast delivery.

Excellent price and fast delivery.

MAR 7, 2023
12345

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|
800
Visit online store
4.4
4.4 out of 5 stars
Based on 800 reviews
5
559
4
129
3
44
Ratings distribution data table
StarsCount
5559
4129
344
221
147
Total800
2
21
1
47