Service is quick and easy

Good

Purchase and financing were super easy, did it all online! Don’t bother paying for assembly, I did it myself at 7 months pregnant, save your money!

Great service and Quality!

Would recommend hands down.

Love the rower and how the trainers break down the rowing technique

Worst customer service. They sold me a extended warranty plan for nothing. I have had many issues and no help at all. The experience with proform was just a waste of money. I hate to have to call the service lines, people are rude, and no knowledge, no training, they transfer you from one point to another and no one help. They just know to asked a lot of information which is it should be on the files and after make you find the old invoice, the old order, or the documents,they can't help you with the problems. It is frustrating. I was excited to get my own gym equipment, but I regret I did it with proform. Never again.

Great machine!

Very easy to use

The shipping and services received with Proform were as advertized and I experienced no issues.

Honestly, the service was really poor. Started with delivering the wrong machine. From there, everytime I called I had to go through a painful exercise of providing a wealth of information just to ask a simple question. No bueno.

Great,

Easy to order, the customer service people were friendly and super helpful!

The customer service so far has been great. It was delivered a lot quicker than I thought and assembled perfectly

Super Easy got a great deal need more info on how to use online features and classes

Great!

I was supposed to get a different bike, but after I received confirmation, they didn’t have that bike in stock, so they gave me a higher model for the same price(their team told me this) which I was not expecting at all, and expected to wait. I have not had to call customer service for anything but I think what small interaction I had was handled really well.

Proform has the worse customer service and return policy

Customer service is awful

Excellent price and fast delivery.