My daughter ordered the wrong jacket and was super upset because we needed it quickly for a party. I called next day and Stella was so helpful. Canceled the order and gave me a 25% discount code to order the right one. It’s so refreshing to order online but then be able to speak to a friendly and helpful real human easily and quickly 🙏

I ordered a pair of pants accidentally in the wrong size! I called a few hours later and without any issues they got it sorted and shipped for me with great help and customer service! super super happy

I have been looking everywhere for these specific pants (cedars low rise pant stripe) and I have tried on so many pairs, all were unflattering :(( BUT these pants are absolutely perfect. I got a size 4 because that was the only size left - I’m usually a 6-8 and they fit so well. Everything ships so fast despite living in a regional town.

PP is seriously the best shop to work with, their delivery time is unmatched, along with their amazing returns policy. Anytime I’ve needed a new size or something didn’t fit etc I was able to return or exchange for something straight away. Will forever shop from and recommend to my gals!!

i ordered three tops and they came with in 4 days. The quality is amazing and is worth the money and i defiantly recommend buying!

My shirt was to small for me so I had to return it and it was super easy to make the return and I shipped it back to them within a few hours and my new exchange parcel is already packed!!

They have very good quality clothes.

Absolutely love this top!! Although had to size down as it runs large! I’m generally a size 10 and have a large bust but I needed a size 8!

Honestly this was the best quality and fastest shipping I have ever gotten I got the package within 5hrs it was crazy I was expecting 6 days the clothes fit perfectly and I am soo happy will definitely be shopping here again.

speedy delivery and the dress is gorgeous, however, it is tough to get off and on with the zipper only being 10 cm long.

Fantastic jeans. The team made it so easy to exchange a size for my daughter because they are quite a relaxed fit. Great staff, great communication, excellent return or exchange policy.

I ordered express shipping on my items thinking it would be usually 4 to 7 days but it came less then 24 hours from my purchase which is amazing. Honestly shocked, considering I ordered late in the afternoon and from the furthest state away from Queensland !!!!!! Will definitely be purchasing again❤️❤️

These jeans fit perfectly. They're not too wide and fit nicely around hips without being neither too tight or too loose. I bought the wrong size and returning the pair for the right size was incredibly quick and hassle-free.

This dress is the perfect mini dress for summer and the perfect length. Will definitely get a few good wears out of it.

Super cute top. It is a bit tight around the shoulders and loose at the waist if you do have an hourglass body.

I’m not huge on writing reviews but I feel the need in this particular situation. I had dresses ordered that I needed in a certain time, the courier updates made me nervous as it said it was going to be 4 days away which is after the event I needed the dress for. I rung Byrony at the headquarters and I honestly couldn’t fault her professionalism and customer service. The team organised that I could pick the dresses up that after noon and made me so relaxed about being able to pick the order up when I was stressed . But ofcourse princess Polly being how incredible they are with the quickest postage I’ve ever encountered it ended up coming before I even had the chance to go in to the headquarters to pick it up. I rung Byrony back and she assured me I can get a refund back on the dresses I was going to pick up at headquarters with no stress or effort on my end.. and as ALWAYS, the items I purchased are perfect. I’ve been a loyal princess Polly customer for years, and I’ll never stop. My absolute favorite store, best customer service, best clothes. Can’t fault you guys, keep up the awesome work. If I wasn’t so shy I would upload reviews and photos of every item I get , but just know I’m always soo happy with every order I receive, so much love xx

As soon as these arrived, and I tried them on… I instantly fell IN LOVE🥰, they’re super comfortable, they’re true to size, of course they’re THE perfect summer sandals. The colour goes with EVERYTHING💕. Tysm princess polly xx

Princess Polly will forever be my go to online shop to buy all of my clothes! Their quality is amazing and their prices are always so reasonable. Delivery times are unmatched which is such a bonus, always so fast! Couldn't recommend PP more xx

This fit was perfect!! The lining/quality great. Had many compliments. Very comfortable

very comfortable, true to size and perfect mix of tight but not too tight,