Very fast on delivery and everything went well

everything top

All as expected

Professional and fast service.

quick delivery

Super innovating brand

Very fast shipping (Europe), everything worked fine.

Updating cumbersome

fast and excellent product

Awesome.

Customer service top, after sales very efficient !

Innovation, service, shipping and support and after sales service are perfect! At Positive Grid, customer culture is elevated to an art form. Congrats for your hard work and dedication to our passion!

very good as always

Very good hard- and software.

Positive experience with Positive Grid. Of course, nothing is ideal, for example usually it takes quite long time till they realease fully functional firmware for their devices. At the time od their introduction it usually lacks in several ways. And though these devices seems to be of premium quality and materials, several issues occured even in this territory: - Spark LINK has got its crackling sonds sometimes, which is annoying, but can be solved by re-pairing, if it happens (my other wireless systems don't suffer from such issues and I already tested with all of my wireless devices off, tried with multiple amps and multiple guitars, tried in another room, etc. , nothing helped. . . and their support is still suggesting about interference on my side. . . not good) - Spark Control X discharched itself, whenit was left switched off for longer period, which should not happen, especially if I compare with their other battery-powered devices, which are okay - though my Spark LIVE is advertized to be "future-proof" with its wi-fi capability, even after about a year from purchase, when new models already support OTA firmware updates via their wi-fi right out od the box, my Spark LIVE still doesn't have any use for its built-in wi-fi, even their support doesn't have any news to spread to us, which is quite sad again. . . Other than that I enjoy every bit of those devices, this is exactly what I felt way missing on market (all the modern features, including battery-power, great sounds and great build quality even with nice design and even with some colour choices, tolex customizing, lot of accessories, etc. ), I think still in very competitive prizes in such high-level territory. . .

easy pay -> download

Positive grid’s been a positive experience so far

Good

Servicio tecnico muy bueno, el envio no fue a casa y tuve q ir a recogerlo, no enteindo por que, ya que el Spark 2 si llego hasta la puerta de mi casa.

El servicio tecnico es muy bueno y tardan poco en responder. Los envios una me llego a casa y genial, otro tuve q ir yo a recogerlo y no entiendo por que no lo mandaron a mi casa igual q el otro.