Return was processed quickly and new one arrived.

Poetry is first-rate in everything in my estimation

Clothes are as promised. Needed size change. All handled very professionally. I am pleased.

Great

So easy to deal with in an exchange and found my perfect size. Great quality and stylist clothing and friendly staff.

Great shipping and service

Pleased with Poetry timing, shipping, quality and fit.

great clothing

Thank you for making the return painless!

excellent

Quality fashion and good service.

Service was excellent as are the products. Thank you!

Great service and customer care.

I received my order quickly. The packaging was good and I'm very pleased with my sweater.

Your Poetry catalog made it easier for me to identify the colors of your beautiful products. You provide important information regarding the dimensions of the item, fiber content, and laundering instruction so a good purchasing decision would be made. Thank you!

Terrific customer service -- a real person, not a bot, who was able to help me with my return and take an order for another size over the phone. What a lovely experience.

I have been a loyal and longterm customer of Poetry for many years. This first return of items purchased will not change my admiration and respect for your brand, which offers unique, lovely clothing unavailable in any other source.

Problems with using US based credit card. Called toll free # and spoke with helpful, friendly staff who took my order and expedited my purchase which arrived in large box, carefully folded in tissue paper.

all good

From my experience with Poetry, this is a company that cares about its customer relations and is thoughtful about making customer interactions easy and trustworthy.