My return was accepted promptly. I did request an exchange but was informed that I needed to contact by phone. That was fine. Thank you. I have a couple lovely dresses from Poetry and plan future purchases. The pieces are of great quality.

Again, I loved the ease of the return process and the guy who answered the phone at customer service was exceptionally kind and helpful, making the return a breeze, which mattered to me.

Love Poetry clothes for their quality and elegance

I'm glad the requirement that someone sign for the package has been dropped. It was a nuisance to go to the delivery center to pickup a package from Poetry.

It is always so easy to order from Poetry. Fast order preparation and shipment. Love that I can track my order and know when it will arrive.

Shipping was fast

Always good service

This is a beautiful vest. It was sold out and I was on a waitlist until July but willing to wait. It came in early and s happy. I ordered the 14 and it is perfect. Can’t beat the shipping. Very quick delivery.

Fast delivery

Poetry has terrific clothes. Love it!

Poetry has never let me down. They are a cut above in every way.

Beautiful tailored wool culottes, lovely fabric, fits like a glove, shipping quick and easy. Very pleased with this purchase.

Excellent quality

I’ve ordered from Poetry several times and so far haven’t had any problems. I find shipping is timely and returns fairly simple when needed.

Beautiful, well made clothing that is timeless and lasting.

Shipping and returns ok

Always a great experience. User friendly site and easy returns.

Fantastic

Good experience. Service was great and shipping fast. Returned one item due to sizing, and although the customer pays for the return, it wasn't a huge amount and everything went smoothly.

Ordering online was a little confusing due to UK/US sites, but all worked out fine. Shipment arrived quickly and products are very nice quality.