Quality products. reasonable delivery time.

Very fast to ship. With tracking. Best price on the internet.

Don't bother shopping at the Victoria store. They are disorganized and could keep their inventory straight - I was just purchasing a toilet. They also charge for delivery when here online, they don't. The toilet (Toto Drake) works great - quiet and uses very little water.

Easy and simple. Will shop here again.

I purchased faucet handles and the staff kept me up to date on the order status. I would recommend their services and products any time. Excellent customer service and wide range of products.

Very professional and efficient, with a huge array of inventory.

Smooth ordering and delivery.

Process for ordering and pickup was good

Easy to order online and fast delivery. Two vanity lights arrived safe and sound. I would not hesitate to order again from this Canadian company.

And a very nice showroom

It took a little while to ger my order fulfilled as it wasn’t in stock. I got a very courteous email in return to my query as to why it was taking longer than normal. The product hasn’t been installed yet but it looks amazingly and amazingly well made.

Shipping wasn't quick because the rack was not in inventory and had to come from Moen first. However, communication and customer service was first rate.

Great service thank you

Good communication the delay in delivery.

Good experience

Bev was so helpful to us when purchasing a vanity. The sale price of the vanity made it very affordable. When picking it up she was great! Bev let us know ahead of time they were wrapping it and someone would be available at the loading dock to help load it on the truck. I would highly recommend Splashes. Thank you Bev

Easy to order, good price and shipping process was good

I would buy more stuff from them, but I'm on a budget. Their stuff is higher quality

Everything was very easy and items were shipped and received on time. I still have one item that is on backorder and I’m hoping it will arrive as scheduled. So far, I’m very satisfied with splashes and bath.

I wanted to share the wonderful experience I had at Splashes, thanks to Trudy (East 1st location). I had ordered a part and needed to modify one of the components. I’m not a plumber and know almost nothing about plumbing or parts, so I expected the whole thing to feel overwhelming. Instead, Trudy made it easy. She was kind, patient, and genuinely respectful. She explained everything in a way that made me feel comfortable and confident, and she turned what could have been a stressful errand into something surprisingly enjoyable. The level of care she brought to the interaction truly elevated the experience. Splashes is fortunate to have someone with her communication skills, professionalism, and warmth on the team. She met me where I was, without assuming prior knowledge or making me feel out of place. She translated something technical into something approachable, which is a real skill. She elevated the interaction from a simple parts modification to a genuinely positive moment.