The ordering was easy, delivery was quick and after sales service was excellent. The team were a great help in enabling me to swap the ordered scooter for one of a different colour - I had ordered the wrong colour by mistake.

I made mistake and ordered the wrong part for my child's scooter, I contacted customer service (Tia) and she couldn't have been more helpful, trying to identify the correct part and then arranging the return which was all handled super efficiently. Unfortunately the recommended part was also incorrect but again there was no fuss and a correct replacement sent out free of charge. Brilliant customer service!!!!

Joan was extremely helpful with my request, prompt and thorough.

Customer service were fantastic when we conatcted them

Great

Great service, good value for money, fast delivery. Thank you.

Shipping took longer than expected but I did order during Black Friday and didn’t realise until after.

Customer service great, shipping time fast. Very happy with my purchase

Initially had some ordering concerns and difficulty contacting Plum Play, which caused great frustration. Although, when we finally got in touch with the customer service team they were polite and professional (despite my "Mr Angry the Customer" vibe). The trampoline arrived promptly after this. Today, we gave it to our kids as an early Christmas gift. We assembled it as a family, which was easier than expected and actually fun! Quality product (though it's a shame it doesn't come with a ladder) and instructions were easy to follow. Construction went smoothly - our kids (both under 10) were able to take the lead on some parts of the build, which we loved! Thanks Plum Play for making some Christmas wishes come true.

Thank you I have received my swing set and looking forward to putting it together.

Quality products

Excellent

Bought this swing for my granddaughter's 1st birthday. Good quality and looks fab!

With 8 grandchildren to buy for was asked by parents if we would like to get a big trampoline for them all instead of individual gifts and was told where to find it was delighted with website, ordering, payment,delivery,it now resides in spare bedroom where I thinking how the heck am I going to wrap it 😀

The trampoline is still wrapped as it's a Christmas present. it was ordered and delivered very fast and there's so many things one could buy was fascinating place to shop

Very efficient. The climbing frame was delivered on time with no issues. I would definitely recommend them and use them again.

Easy to order fast delivery and great value for money

First rate product and delivery of my 3M spare pole.

Thrilled with the standard of the climbing frame for my grandson. High quality build with good materials. Very happy with the purchase. Delivery was good too.

Good product, quality toy. I'll shop there again.