Above and beyond customer service! If you want the best promo products, choose Pinnacle.

Communication was prompt and efficient. Any small issues were very quickly resolved. Items arrived before schedule and all perfect.

Great customer service and timely feedback most of the time!

Pinnacle was great - good service, great printing and fast delivery. The cooler bags were meh, at best. The photo on the website gives the impression that the bags are structured, but they are not. They do not stand up on their own. The quality isn't great, but the price also wasn't bad, but I would like to have gotten the picture. I would not purchase this item again.

Great service, quick turnaround, quality products.

Service and communications were great.

Communication from Pinnacle was very good!

Service was very responsive and supportive!

Really we had such a complicated order and the person supporting us through it was ideal. They got back to me timely and supported all my questions. We had 3 addresses (potentially a fourth) and multiple logos (4) and then there were just a TON of items. I also emailed with a priority shipping date. All in all the support was very good! and because of that we were able to meet or deadline- thank you!

The associates at Pinnacle Promotions have been excellent to communicate with. FedEx sent my order to the incorrect address after both I and the associate (Tina) at Pinnacle confirmed the correct address. ZTina reached out on my behalf to FedEx and did everything in her power to find the order that FedEx lost. Even though FedEx seriously dropped the ball, Pinnacle has made it right, and I will order from them again.

Easy to work with, responsive when I had to make a quantity change. Love the Pinnacle team!

The folks at Pinnacle have been very responsive. Any question I asked was answered promptly and we received our promo items (samples and ensuing orders) quickly. Everything looks great!

Light weight and comfortable. Service throughout order process, implementation, to delivery were perfect!! Thank you!!

Very happy with my purchase! Easy to work with and quick turnaround / delivery. Product was exactly as designed and described.

I love working with Pinnacle Promotions. Emily is fantastic and always available to answer any questions I have. I had a last-minute project that I needed in just 2 weeks, and she was able to knock it out of the park and make sure we had our items on time.

Our team has wanted some merch for events for a while. Pinnacle has been so easy to work with and streamlined. Wonderful for tight turnarounds and their catalog is extensive!

Fast service and Tyler was great to work with. Definitely would order from again!

speedy service

Fantastic mugs and Artwork.

Excited to see this year’s hats arrive. Best quality customer service and the product is excellent. Thank you.