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I appreciated the opportunity to connect via Google Meet to have my questions answered, followed by continued communication through email. The ordering process was straightforward, and the packaging was secure and well done.
It's lightweight and easy to assemble and disassemble, and packs up small so it's easy to transport!
Trophy was great. The ordering process was painful. Very poor communication. Took months of phone calls and following up on email to just get an answer. Ordered with you in the past, no problem, but this process was difficult to say the least. .
Working with PInnacle Promotions is wonderful. Great customer service.
The spray act6ually works! Our branding looks so good on it. We're an IT company and this works great for phones, screens and glasses. Our customers love getting them as gifts!!
Our order was quick and correct. These first aid kits are a big hit with our families!
These are so cute and I'm sure our patrons will love them when we give them out at our Open House. These were something unique, in our budget and arrived in a timely manner!
Trey was responsive to my questions and quick to get answers/mockups back to me. Thanks Trey!
Throughout the years we have only had a handful of items missing from our order; that's a very good record since we usually put in a weekly order.
I placed a custom order for New Era hoodies and provided detailed written instructions and reference images showing that the sleeve wordmark should run down the right sleeve when worn. During the proofing process, I clarified this orientation twice to avoid confusion. I did ultimately approve the final proofs, and I acknowledge that responsibility. My expectation, based on my written guidance and visual references, was that the logo would read from top to bottom when worn. Communication throughout this stage was timely and professional. When the hoodies arrived, the sleeve logo was oriented upward toward the shoulder instead. I reached out right away and the team responded promptly, reviewed the issue internally, and requested photos for reference. I appreciated their responsiveness and willingness to investigate. The final resolution was an offer of a 20 percent discount on a reorder, as production followed the approved mockup. While I respect their process, I was disappointed that the repeated written guidance and reference images about orientation did not carry more weight. The garment quality was solid, and communication was consistently timely, but the final result did not match my expectations.
It was a nice product
Not good quality labelling for the price.
Great products paired w/ excellent customer service and support!
Great!!
The design of the medals is beautiful and they arrived very quickly
You guys are super easy to deal with. I bought shirts, decals, koozies, matches, etc. .
Incredible product! Arrived just in time and looks fantastic.
Top notch customer service!
amazing service from start to finish
they turned out amazing. and they were delivered earlier than expected.


| Stars | Count |
|---|---|
| 5 | 6075 |
| 4 | 675 |
| 3 | 240 |
| 2 | 98 |
| 1 | 90 |
| Total | 7178 |