Great fast delivery

Sent wrong item. When I asked for exchange, they never sent the correct one. Essentially I was ripped off

Very helpful advice on my new e bike

My new e-bike arrived damaged so I’m still waiting for the new undamaged

Amazing thank you so much for the help and super fast delivery

Courier informed us bikes had been collected from Sydney and were due to arrive at home on the Sunshine Coast on Thursday. One bike turned up a week later after many emails and phones calls. The other turned uo the following Tuesday (12 days after they were due. ) They were both in stock so why were they delivered separately without informing us. Couriers also should be transparent, contactable and trueful regarding where your product is and when they estimate its delivery. We had a trip organised taking our bikes and were let down significantly. Customers don't care how long it takes as long as we are told the truth at the time. Simply say 'bikes are in stock so delivery will take between 5-10 business days and we will keep you posted!" If the courier cant do their job, get a different one!! It has to be mentioned the staff at pedl tried their best once they were aware of our missing purchases and did their best to track our bikes down, but their courier is an extension of their business and reflects directly on them. . Folding Bikes actually look decent and were already together which was a good surprise.

Great, prompt service and very speedy delivery. I was impressed how quickly my bike was delivered. My second purchase, a helmet, was delivered just as quick. I'd been researching e-bikes for months online, to find what I considered, the best bike and best value I could find, as this was my first e-bike. I am very happy that I chose Pedle amongst all the others. . . I would totally recommend them to everyone who is thinking of purchasing an e-bike, or anything bike related. . . 10 / 10 !!

Great seller

Just bought my son the Fatboy Bagus and honestly, he is living his best life. The freedom this bike has given him is next level - he’s already clocked nearly 100km in the first week! He’s riding everywhere, even heading off on little fishing trips, and treating the bike like absolute gold. Couldn’t be happier seeing him so stoked.

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My NCM bike was beautifully packed, delivery was communicated and positive, pedl's carrier was great.

shipping was delayed a few days, but overall good

Excellent service and fast delivery! The team was friendly and helpful, and my new scooter arrived in perfect condition.

Fast shipping, great customer service

It’s good , it works well

Thanks pedl for my lovely new Mamba Venom Antidote e-bike! Helpful information provided over the online chat and follow up phone call assisted me to determine which bike was right for me. Ordered online and the bike was on my doorstep the next afternoon! Must admit it was tricky to assemble myself (should have paid pedl to do it) but got there in the end. The bike has plenty of power and an exceptional riding experience on roads and footpath. All up great service and great bike. I would definitely buy through pedl again.

The bike looks great and well made. Easy to put together and arrived quickly.

Slight delay in shipment. However, follow up with the customer service team was fantastic. Manager even stepped in!

Highly recommend PedL. Easy service and product delivery was the next day. Love this E-Bike.

Pedl store has e bike experts and enthusiasts running this business. They are very professional! Staff are all knowing for your needs and requirements. AAA+ rating from me for their services. I bought a great bike after 6 weeks research and visiting e bikes stores and businesses. Pedl is the go . They will long after you , not because it’s their job , but rather because they actually want to !! This is the go to ebike store . Their own brand Mamba is excellent and a great place to start evaluating which e bike is for you . These guys live and breathe this tech specialist area . They are experts . They are very genuine It’s a very cool store I bought a beautiful Aventon Level 2 ebike . It’s crazy good and you get a lot for the price . This store made me happy!!!!!!!!!!!