However, when my partner first wore them, her hair would get stuck in the studs—between the pearl and dish on the post. I reached out to customer support and within a day I received an explanation of the problem, an offer to repair, and a return label. Two weeks later I had them back without any issue. Mad respect to Tyler and the service team.

Excellent customer service!

As always, any experience buying from Pearl Paradise has been fabulous! As a long-time customer, I can attest that Pearl Paradise is consistently friendly, professional, and highly knowledgly.

The team at pearl Paradise are always extremely helpful

Fantastic

Always excellent service!!!

Incredible service (at the showroom in person). I felt like the staff from PP really partnered with me in finding *my* pearls in the sea of beautiful pearls. Parking in the back was convenient as well.

I love my new earrings! I purchased a pair of Keshi pearls and chose a setting. Jordyn made the process very smooth, I appreciate that. Shipping was fast.

Amazing experience, fast shipping and great customer service.

Amazballs!

Beautiful pearl set, made a great anniversary present

GOOD

The personal live experience of selecting the perfect strand of pearls and color I liked was amazing, so I added earrings. Then the drop pearl necklace caught my eye and I decided to add to my collection. The double strand bracelet is really stunning, it may be too fancy for work but I don’t care, wearing these makes me happy

Best, most successful complicated drilling ever!

The delivery and service from Pearl Paradise were impeccable!!! Many thanks to the entire Pearl Paradise team!

Exceptional customer service, exceptional pearls--pearls you may not find anywhere else. The way Pearl Paradise works with customers is also a rarity.

Fabulous piece of jewellery! I love the elegant, luxurious packaging and storage bag and the necklace is stunning, my wife loves it. :)

Exactly as advertised. My wife loves them

The great staff at Pearl Paradise helped me with a pearl strand for my wife on our 25th wedding anniversary. It is beautiful and she loves it!

Simple ordering and fast shipping. Excellent service all around. Will be back for my next pearl purchase!