Had a pleasant experience with Park & Fifth!

Fantastic experience shopping with P&F! Customer service was fantastic. I used express shipping, and my package came right away. The quality of the dresses was really impressive.

It was quick to deliver and I loved the product but for a dress that I spent over $200 on, I do think Park & Fifth should provide free shipping.

I had to return my dress for a refund, but that process was smooth!

Great experience.

The dress arrived with a ripped seam and unfortunately, had to return. Not the quality I would expect for the price.

This was my first purchase with Park & Fifth. It will be my last. 2 Stars for the item; zero for the company and the customer response. Was so excited to receive this dress, as the pattern is absolutely gorgeous, and the shape, in concept, is feminine and unique. That is, unfortunately, where the upsides end, as the downsides far outweigh them. First, as several other reviewers have noted, and which I wish I had believed and listened to before buying, because I had to pay $25 to return it (!) -- while this item is listed as "lined" and "semi-sheer" that is simply not accurate. It is 'lined' with the same fabric (simply turned inside out) as the outer fabric. Which is fully see-through. The effect, then, is not "semi sheer", but fully see-through. As in, you could see very clearly my legs and crotch and nipples. Because of the plunge in front and back, and low waist, it seems near impossible to find an undergarment or slip to solve this dilemma. The see-through aspect ruins the dress. I cannot fathom paying the full price listed for something that is Forever21 quality. Second, again as others have noted, the surged edges of the lining are incredibly thick -- over an inch and half wide. When I brought this up with customer service, they told me this is industry standard. I work in the industry -- it is not. Why does this matter? Because it creates a puckering and a rippling bulge, all along the hip line, which completely ruins the dress. It does not lay flat precisely at the place where you most want it to. Customer service told me that steaming it would fix the issue. It did not. I reached out to customer service about this, as well as about the sheerness being not semi-sheer, but see-through -- and I was told that "sheerness is subjective to each customer". Perhaps sheerness is subjective, but being SEE THROUGH is not subjective. I asked customer service that the return fee be waived, in understanding that the dress in reality is not how it is described. I was...

Shipping was fast and simple

Good service

Easy delivery, fast. No issues.

Great material & fit. No alterations required when paired with a small heel

Excellent. Will work with again!

Great fast shipping with overnight option!

Service and website experience were fine, product was disappointing

Great shopping experience :) shipping was fast and returns easy

I love the Conrad! So much so that I purchased it thinking it wasn’t ’enough’ to be my wedding dress but I couldn’t wear it to some wedding event during this time. I put it on & cried. It’s my wedding dress. It fits like a glove. It’s so gorgeous I am so inlove with it. I had gone back & looked at it probably twice a day for 4 months since we got engaged before purchasing. I read the reviews after the fact & kind of panicked because I thought perhaps the small was going to be too big, I tried measuring myself & my measurements were suggesting an xxs would be loose. Anyways, it arrived & is perfect! No notes! I am adding some lace to it & a cape & I am thrilled! I have to have it hemmed in the front but other than that it’s perfect!!!

Great service. In and out in 25 minutes. Great understanding of the bridal experience.

Quick delivery

Please open more stores! I’ve ordered online and had to return multiple dresses due to sizing etc and while I understand there is a necessary restock fee I’ve now paid an extra $45 just to return the dresses that didn’t fit!

Very helpful and kind. Lovely to deal with.