I tried to reach your customer service; it was very difficult to do. No one ever answered the message I left.

Easy to order, package came in good time.

Terrible fit for me, 5'3" / 125. Waist too small in proportion to the rest of the jeans. Horrible return policy. Lots of hoops to jump through and a $10 charge. Nice concept but very expensive for what you get.

Great

Horrible customer support. All lip service.

I like the elastic waist a lot

Very easy exchange process. Clear online instructions and quick turnaround.

return and exchange was a huge hassle.

Horrible product, worse customer service.

waiting for a return label

Great!

Horrible customer service. They use Amazon to fulfill orders and sent me the wrong product. Wanted to charge me shipping and restocking for their error. Will never buy from them again and have told so many people not to as well.

I'm 5'11 and the jean fit well. The jean is a favorite for me. The only reason I can't give 5 stars is I ordered 2 but only received one. The only way I could track was thru another app. I contacted support and they did end up refunding me for the 2nd party but I really wanted the 2nd pair. It was the Arctic color and I just really liked the color. Anyways I'm still going to keep it on my wish list but otherwise the jeans are soft and nice.

I returned them on March 4th. This charge a fee to return them and it is now April 18th and I still have not heard anything or received a refund.

Fast shipping, easy to order

Very poor. I requested a return several times but never received a response. Will never do business with you again!!!

You have not responded to my email about the jeans being too long or how I can return and replace them.

I'm giving one star because I can't give none! Shop elsewhere!!

Poor customer service

Time from order to ship takes weeks. Weeks. So if you don't need them for a month or two should be fine.