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ogawausa-myshopify-com

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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
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  • Website Terms of Use
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Site reviews

How we present the reviews
Anonymous user
Jenny
Verified Buyer
5 out of 5 stars

fast delivery

I live in LA and got my chair the same week I ordered!

JUN 10, 2022
Anonymous user
Gina D.
Verified Buyer
5 out of 5 stars

Delivery took a little longer

Delivery took a little longer than I expected so I sent a follow-up. They were quick to respond and was transparent about the cause of delay. I was also planning to set up the massage chair in our room in the second floor but the delivery team advised against it due to the lay out of our stairs. I could have forced it but decided to take their advice and it all worked out well in the first floor.

MAY 31, 2022
Anonymous user
Minh H.
Verified Buyer
5 out of 5 stars

Tech Support is prompt in

Tech Support is prompt in addressing our questions.

MAY 12, 2022
Anonymous user
Irene
Verified Buyer
5 out of 5 stars

I'll buy more

this is my second chair, love ogawa

APR 3, 2022
Anonymous user
Adam L.
Verified Buyer
5 out of 5 stars

So happy

This chair has been amazing for my family and I. Highly recommend Ogawa :)

MAR 28, 2022
Anonymous user
Mark A.
Verified Buyer
4 out of 5 stars

everything was good

everything was good

MAR 13, 2022
Anonymous user
Shanie
Verified Buyer
5 out of 5 stars

very helpful

I was nervouse making a purchase this large, customer service was very helpful

FEB 27, 2022
Anonymous user
Ashley
Verified Buyer
4 out of 5 stars

I am Happy

they did a good job

FEB 21, 2022
Anonymous user
Karen
Verified Buyer
5 out of 5 stars

I had a great experience

All in all a great experience. one of the best online stores I've shopped with. I have many friends who now want an ogawa chair

FEB 6, 2022
Anonymous user
Keith
Verified Buyer
5 out of 5 stars

the experts

I worked with Rick and he knew everything about everything!

FEB 4, 2022
Anonymous user
Jason
Verified Buyer
5 out of 5 stars

Sarah helped me

I emailed support with a lot of questions and Sarah always had an answer for me.

JAN 28, 2022
Anonymous user
Gary W.
Verified Buyer
4 out of 5 stars

Very easy process, chair came

Very easy process, chair came packaged very well, no chance for any damage.

JAN 21, 2022
Anonymous user
Diane N.
Verified Buyer
4 out of 5 stars

I thank them very

I tried a few different stores and none were as helpful as ogawa. I thank them very much

JAN 21, 2022
Anonymous user
Mike
Verified Buyer
5 out of 5 stars

ogawa is the best

ogawa is the best

JAN 19, 2022
Anonymous user
Romer M.
Verified Buyer
5 out of 5 stars

Great!

Great!

JAN 14, 2022
Anonymous user
Starla B.
Verified Buyer
5 out of 5 stars

Wonderful!

Wonderful!

JAN 11, 2022
Anonymous user
Chris
Verified Buyer
5 out of 5 stars

I made a mistake buying a chair on amazon

I bought a chair on amazon and it was not at all for me. I learned my lesson and decided to purchase from a reputable brand. I made a great choice :)

JAN 10, 2022
Anonymous user
Ulpiano B.
Verified Buyer
5 out of 5 stars

Since day one I am

Since day one I am always looking forward to having a massage. I feel way better after a 4 miler run. Oh, I forgot to mentioned that the Customer Service Representative when I order my massage chair was very communicative throughout the process and last but not the least, the 3rd party company that set up my massage chair did an awesome job setting it up and letting me know when it is going to be delivered.

JAN 9, 2022
Anonymous user
Tommy B.
Verified Buyer
5 out of 5 stars

Ordering, shipping, delivery all spot

Ordering, shipping, delivery all spot on. Everything was as stated by the manufacturer!

DEC 29, 2021
Anonymous user
Mrs. D.
Verified Buyer
5 out of 5 stars

so easy

there are so many online stores with massage chairs. ogawa made me feel the most comfortable and I do not have any regrets. thank you so much for making this shopping experience so easy :)

DEC 23, 2021
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ogawausa.myshopify.com logo

ogawausa.myshopify.com

health & beauty
4.9
|
584
Visit online store
ogawausa.myshopify.com logo

ogawausa.myshopify.com

health & beauty
4.9
|
584
Visit online store
4.9
4.9 out of 5 stars
Based on 584 reviews
5
514
4
66
3
0
Ratings distribution data table
StarsCount
5514
466
30
20
14
Total584
2
0
1
4