Exactly what was as the black plastic cover was breaking up above the gasket with steam escaping.

I’m very pleased with Nutriteam customer service. Very happy with their product support team and their service. Highly recommend them to family and friends and anyone who needs their products! Go for it! They are trustworthy! I’m confident that you will find them valuable!

Responsive, but didn't fix problem and would have cost time and money to continue trying. Disappointing that product stopped working after short time.

I love the 1 gallon glass bottle. It’s easy to assemble the handle and the customer service is excellent. The team at Nutriteam is great and knowledgeable! I always receive my order quickly.

C'est bien de trouver des pièces détachées et de pouvoir le réparer soi même.

My distiller quit working and was out of warranty. Nutriteam helped me fix it. I ordered a new switch and had a couple of questions on the install. My questions were answered and my distiller is working again! Yay! Thanks for the great service!

I need a little advice on how to get the current condenser coil out and preserve the little silicon seal around the entrance segment of the condenser pipe (then insert the new coil). Thank you. pwr2020@gmail.com

I love my purchase, I use it daily. Thank you

As always, prompt and helpful customer service, the Megahome Water Distiller keeps chugging on! :)

Reliable seller and very high quality distillers. In the past they often stocked 120V and 240V distillers. This is the only drawback that they rarely have 240V distillers. Otherwise, all the ones I bought work to this day, I bought it for my mom, my daughter, and I have 2. We use them every day!

The customer service at Nutriteam.com is exceptional; they are responsive and quick to help. I purchased the Megahome Countertop Distiller. After only 1 year and a few months it stopped working. Turns out the switch failed. So, I am to think the switch is a poorly made Foreign (China?) made part. This happens with so many products today that it is quite frustrating. ANyway, I had to order and pay for a new switch ($23.50) with no instructions. The folks at Nutriteam were quick to email them to me. I have yet to sit down and dismantle the distiller to see if I can install the new switch. (I had already paid a repairman $40 to open and clean the distiller because of the dust that accumulated in the motor and on the fan which I though was the problem. The distiller did work for a few days afterward then stopped.) So, the whole idea of the distiller for me was to cut back on the cost of purchasing distilled water for my humidifiers and drinking water; if this keeps up, it will not be cost effective. I read a review from someone whose switch and failed a couple of times. We need American made products... :0)

Thank You for addressing my concerns in a speedy fashion .I am very pleased with your company and your products. Keep up the good work

Well, your agent responded very quickly.

Order handled quickly - just what I needed! Distiller works great and cleaner does the job as well!

Love it!

Serial number: 707695 Prompt and helpful customer support. Suggested I consider the thermal switch even though there was some evidence of surface degradation inside the base, which could call for the more expensive replacement. Thermal switch did indeed fix the problem! Good customer care. Good company. Will recommend whenever.

Great company, products, super water 💦 and thank you 🙏🏽

Always very timely with their deliveries. Ordering on the website is easy.

Great customer service

I bought the activated charcoal filters from NutriTeam because they are larger than other marketed filters that state “they can be used in a NutriTeam distiller.”