My husband loved his boots and gets compliments about them when he wears them.

Shipped over to the Isle of Wight with no extra costs.

Arrived in NZ within a week. Excellent

Website is easy to navigate

Easy exchange, came with everything ready, the shoes are absolutely beautiful and good quality

Very good customer service

I appreciated the duties being included in the price, the prompt shipping, and the extra plastic bag if needed for an exchange.

I recently submitted a review through Google for one of your outlets, and I wanted to follow up directly. My online ordering experience exceeded my expectations. I tend to be somewhat sceptical of online purchases due to frequent issues and delays, so I often hesitate—but I’m glad I didn’t in this case. I initially provided incorrect sizing and needed to arrange an exchange, which I expected to be a hassle. Instead, your team handled it exceptionally well. When it became clear I was having difficulty, you extended the return deadline and provided clear, straightforward instructions to complete the process. From start to finish, everything was handled quickly and efficiently. I received the correct size within days and couldn’t be more satisfied with how smoothly it all went. Thank you for the excellent service and responsiveness.

This is my fourth purchase. This time around I ordered half a size up, but they ran a little large. The return process was super quick and I returned my new pair in less than five days. Thank you so much for the seamless service.

Fast and straightforward service!

Good quick service

Great service, fantastic products will definitely buy again

Very pleased with the quality of the boots and the speed of the delivery

Shoes are great, really comfortable.

My wife ordered a pair of penny loafers and said straight out of the box they looked amazing the colour was perfect and the fit was perfect. . I’ve worn solovair for years but now my wife is a convert to quality over quantity now she is looking at a pair of pennies in blue

Recently received in mail last week and due to poor weather condition in Tokyo right now I was only able to wear it just one day. Added creme/moisturizer and cedar shoe tree after initial usage waiting for the rain to stop. oh dear its raining again tomorrow. oh shucks. I actually never knew about Solovair due to geography wise not many Japanese people know that the original Dr. Martin historical origin started from here. I was fortunate enough to speak/listen many influencers/fashion lovers in the English side how they loved Solovairs. To be honest my workplace is filled with Dr. Martin OH GAWD. . . oh No but that might been the trigger that made me want to research about them and I ended up coming here. I must be really reluctant thanks to AI (Chatgpt/GoogleGemini) that after punching in all the shoes details that have fitted me well in Japan historical favorites we have Regal/Haruta and also lover of Vans Authentic, AI helped me find the perfect fit within one single purchase my sweat was sweating what will happen if it doesnt fit? after receiving them using thin socks they fit really fit like a snugpug. AI helped me if I wore thick socks UK6 will fit if thin UK 5. 5 and they really fit comfortably that I was able to wear them to work in Shinjuku and back home without breaking an ankle. now that I wore it just once my mind is swimming. . . . I should may have gotten the Astronaut/or maybe Chukkas? My Wallets on Fire again for using too much money this month. I will probably survive this brave new world but I am hoping to sometime eventually get my first boots from Solovair high chance it will be greesy this time. Unfortunately I run a channel on film photography but I ll just write it here for safekeeping. Ryo Murata (the logo thats neon green is me). Probably there wont be much of showtime of me wearing it but letting you guys know the Asian on the opposite side of globe is wearing it somewhere in downtown Tokyo. Thanks for producing really great produc...

Great, thank you

Fantastic. Highly recommended British made boots. Very happy .

excellent product from a good company

As I am not based in the UK and can't try the boots on in person, I had the pleasure of seeking advice from Lee via Instagram DMs. He was very helpful, patient, and provided me with the best customer service I could ask for. Upon receiving my boots I felt that a different design would suit me better, so I requested an exchange online. The process is as easy as it can be. I cannot recommend Solovair's online shopping experience enough. Also, the boots are very light and comfy!