I had a product, that had spilled during transit, replaced immediately without any hassle. The packaging on orders is excellent and very neat and receiving a pouch and discount products with your orders are always a bonus. Well done girls!!

no face skincare has become my go-to for skin care and salon quality skin products as they’ve proven reliable and fast with excellent support when things go awry. I wish they’d go back to their old delivery service through auspost/StarTrack as I prefer that over go people couriers but o haven’t had any issues yet.

I've been shopping at no face skincare for many many years. I've always loved their range of beauty products and their loyalty program is excellent. The website is so easy to navigate and I always find what I am looking for. Shipping costs are always low and they always ship so quickly.

I never usually write reviews, but was actually really pleasantly surprised with my experience here. I ordered some skincare items (cheapest I’ve seen them). The items arrived within 2 days, exactly what I expected and beautifully packed.

Simply wonderful customer service. Prompt delivery, a couple of surprise goodies and a pouch in every box and outstanding support when things don’t go as planned. My parcel was “delivered” by a company and I couldn’t find it for days. Jada from no face skincare REPLACED it, added extra goodies at no cost and sent it via Australia Post. Jada was just brilliant. Kind, empathetic and very professional. Thank you so much to a wonderful company.

But really I wanted to come here and give thanks and my 5 stars to No Facebeauty! In this current climate (covid) it’s been tough.... I’m a mum of three with a small bNFy and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” No Facebeauty helped me! How? First off they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning!! To me those are two of the most important things! J can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and also who actually get back to you! I Love little freebies you guys throw in too AND who can say no to a pouches?!!!!! YUMMMMM thank you!

I’m not really here to talk about the products although it is actually something I absolutely love right now (olaplex) and I absolutely do recommend it especially for people like me who has over stressed skin due to constantly bleaching and colouring! I finally found something to help my skin!

Very happy with my purchase, I have used no face skincare many times. They are quick with delivery and always give good discounts. I highly recommend them.

Fantastic team. Very professional and fast. Highly recommended. I have shopped with no face skincare for years now and they never disappoint.

I've shopped at no face skincare for a few years now without a problem, however last week my package was stolen- at the fault of the courier. I purchesed around $200+ of skincare and was completely devastated when it happened as I didn't think I would be able to get it resent or refunded because it wasn't No Faces fault. I contacted them and to my surprise they immediately offered to resend or refund my purchase, not only that but they included a free gift! I have never had such exceptional customer service from any other company in my whole life! knowing they are a relatively small (compared to Sephora etc) Australian owned brand makes it even more impressive and I'm so happy (even excited) to know my money is going to a company that highly values its customers. I would encourage EVERYONE to shop here. Side note: they are also very budget inclusive with the range of products they carry which is always lovely. Thank you No Face!!!!

Again thank you! xx

I’ve received a few packages from no face skincare this week, and I just wanted to say thank you so much for my products, and I love the idea of a pouch and free express post. It is awesome! I love ordering from you guys! It is so quick and easy! And you have everything I want! I was so excited when I saw on your Instagram that you stocked cosmedix and aspect, so I had to order it!

The fastest and careful shipping, ordering on a weekend you have by Monday!! absolutely the loveliest customer service, readily available and happy to help. Great sales, brilliant product range. 10/10 repeat customer always!! Love you no facexx

Fast delivery to New Zealand. A special touch. The bought product send with not 1 gift...2 gifts! Great communication. The product itself, anti ageing skin care that works and is affordable for everyone. Thank you team no face skincare ! A very satisfied customer !

Every time I've shopped with no faceI've been impressed. Not just with their selection of items, but also with their numerous promos, offers, discounts, & free gifts. It's clear that they really value their customer base which is why I'll keep coming back & recommending them to my friends & family. Plus, any time I've had a query or some tech issue, customer support is always so lovely & actually helpful. I really do feel like they care & are happy to help which is just so refreshing! And now that they have a rewards program too it just makes it even better! Never change, No Face! You are the gold standard for online shopping & customer service!!!

I love this store. I have ordered so many times in the last few years and have found it has always been a pleasure to shop with them. I love the freebies, discounts and always look forward to my little pouch in the box :) The site is very easy to use and I have found that I have tried so many new brands and have finally found the right skin and skin care that suits me. Coco and Eve and Alpha H. Love love love!

Site was easy to navigate. Plenty of products to choose from. Found what i was looking for very easy. Would highly recommend this store

The costumer service is amazing! I buy all my products through no face skincare and have never had a bad experience. Best prices and delivery times!

Ive purchased many items over the years from no face skincare and have experienced excellent service from the quality of products down to the quick delivery espescially during hard times, my customer satisfaction has always been exceeded with your business and everything that goes along with it. I wanted to say a Huge Thank you from a very happy customer.

great response