Site reviews
The worst customer service I’ve
The worst customer service I’ve ever experienced. They communicated until I asked for return authorization due to the lanterns not operating as intended. No one has responded to multiple requests. It’s shameful to operate this way. I purchased in good faith, but now left with defective merchandise. I’d say zero stars if that was an option.
The worst customer service I’ve
The worst customer service I’ve ever experienced. They communicated until I asked for return authorization due to the lanterns not operating as intended. No one has responded to multiple requests. It’s shameful to operate this way. I purchased in good faith, but now left with defective merchandise. I’d say zero stars if that was an option.
Everything I’ve ordered is outstanding.
Everything I’ve ordered is outstanding.
Everything I’ve ordered is outstanding.
Everything I’ve ordered is outstanding.
One lantern does not work.
One lantern does not work.
One lantern does not work.
One lantern does not work.
Hoping they return my email
Hoping they return my email about solving the problem. So far I've heard nothing.
Hoping they return my email
Hoping they return my email about solving the problem. So far I've heard nothing.
Have bought many sets of
Have bought many sets of lights and have never been disappointed, love them.
Have bought many sets of
Have bought many sets of lights and have never been disappointed, love them.
I have already shared about
I have already shared about not receiving 3 different lanterns, messaging twice and not receiving a response. Rubbish customer service.
I have already shared about
I have already shared about not receiving 3 different lanterns, messaging twice and not receiving a response. Rubbish customer service.
Need a response
Need a response
Need a response
Need a response
Shipping was fast and efficient!
Shipping was fast and efficient! The package arrived in stellar condition.
Shipping was fast and efficient!
Shipping was fast and efficient! The package arrived in stellar condition.
Zxzz
Zxzz
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Love the lights but poor
Love the lights but poor customer service as faulty product not followed up
Love the lights but poor
Love the lights but poor customer service as faulty product not followed up
Disappointing
Disappointing
Disappointing
Disappointing
Fast shipping
Fast shipping
Fast shipping
Fast shipping
Fast shipping, love it
Fast shipping, love it
Fast shipping, love it
Fast shipping, love it
SO FAR OK, YOUR PROUCTS
SO FAR OK, YOUR PROUCTS A BIT PRICEY
SO FAR OK, YOUR PROUCTS
SO FAR OK, YOUR PROUCTS A BIT PRICEY
Poor service. Did not send
Poor service. Did not send replacement as promised or respond to emails
Poor service. Did not send
Poor service. Did not send replacement as promised or respond to emails
Beautiful lights, incredibly difficult to
Beautiful lights, incredibly difficult to unpack and install.
Beautiful lights, incredibly difficult to
Beautiful lights, incredibly difficult to unpack and install.
No reply to 3 emails
No reply to 3 emails requesting replacement for solar lantern that cost over $AU90
No reply to 3 emails
No reply to 3 emails requesting replacement for solar lantern that cost over $AU90
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Excellent products, I have bought
Excellent products, I have bought many light for gifts and for myself, have never been disappointed. love them all.
Excellent products, I have bought
Excellent products, I have bought many light for gifts and for myself, have never been disappointed. love them all.
Ok with shipping but product
Ok with shipping but product was not what was expected so expensive for what you get.
Ok with shipping but product
Ok with shipping but product was not what was expected so expensive for what you get.


