Nectar hybrid mattress was the best purchase decision I have ever made. I have never had better sleep in my life. Getting up out of bed on time, is now a good issue I am facing. For the last few years I thought enduring shorter & lower quality sleeps was part of aging. 100% NOT the case. It's been a revelation. The customer service in on point (I made a mistake with the address, sorted on a short call). The delivery guys did exactly what I pain for. Packaging so compact, I can install myself. All of this with no risk - 365-day return policy. There really is nothing to think about.

The whole buying process was simple. The delivery guy even took the matress upstairs (boxed) as I was not in the best of health that day. The old matress was picked up the following day as scheduled. A month or so on and I'm still deliberating as to whether my back problem is due to the new matress or something else, only time will tell. When I do go to sleep it is very comfortable but the next morning my back is painful once I am up and about and subsides as the day goes on.

The mattress is comfy enough ,but I wake up during the nite very hot!Its only a month old and it has also dipped a little bit. We have a superking mattress.

Bought a small double mattress for my son and he loves it! Keeps saying how comfy it is. Wondering how uncomfortable his old one must have been!

I have recently returned to the UK after 20 years in New York, where I really enjoyed having a nectar mattress so I was super pleased that when I needed one, I could just order it online here in the UK and have it delivered I am an athlete and a personal trainer so my body needs effective comfortable, supportive rest, and nectar mattresses give me that.

Worst money I’ve ever spent – do NOT believe the hype. After just one year of normal use, one side of the mattress became deeply depressed. I mean visibly sagging. My lower back hurts every single morning, and sleeping on that side feels like lying in a hole. When I tried to use their “lifetime warranty,” they refused to honor it. Instead, they sent a third-party inspection company – not once, not twice, but three separate inspections over two years. Every single time, the inspector claimed there was “no fault” even though the sagging is obvious to anyone who looks at or lies on the mattress. The third-party company seems to be working for Nectar, not for the customer. They use vague wording and measurements that somehow never meet the “required depth of sagging” despite the bed being clearly deformed. Customer service just repeats the same script: “The inspection report shows no manufacturing defect. ” They’ve been dragging this out for over two years now, clearly hoping I’ll give up. No exchange, no refund, no accountability. I’ve slept on cheaper mattresses that lasted longer than this. The lifetime warranty is a marketing lie designed to make you feel safe, but when you actually need it, they will bury you in inspections and deny everything. Save your money, your back, and your sanity – buy literally any other brand.

We brought a Nectar mattress 4 years ago feeling confident because it had a lifetime guarantee. The mattress has now developed a dip in the middle, after contacting the company they sent out a technician who measured the dip and said it was only 2 cms so does not meet the criteria for a free replacement. Despite me emailing the company asking them to measure the mattress first thing in the morning as advised ( it was measured at 3pm in the afternoon and the foam will correct itself by then) The company have ignored my emails. Please do not waste your money on a Nectar mattress.

I bought the elite double mattress. Prefer springs or hybrid as I feel like I’m sinking when I try to get up and move. Really struggle to get up and change position

I’m extremely disappointed with both the quality of this mattress and the way my complaint has been handled. I paid £900 for a mattress that quickly became uncomfortable. I contacted customer service within the first few months and was told to “give it time” to adjust. I followed that advice, but nothing improved. I raised the issue again within the return period and still nothing was done. Since then, I’ve had to buy a mattress topper just to make it usable—which is completely unacceptable for such an expensive product. What makes this even worse is that I didn’t previously have back or knee pain, but since using this mattress I’ve started experiencing both. Despite explaining this, I’m now being told I have to wait for an independent inspection before anything can be resolved. In the meantime, I’m expected to continue sleeping on a mattress that is causing me discomfort. The entire process has been slow, dismissive, and incredibly frustrating. For £899. 00, I expected far better quality and customer service. I would not recommend based on my experience. As the forever warranty is just words and hoops to jump through.

had my mattress dumped in my hall today by lazy delivery man. i live alone i asked him if he could pop it up the stairs he said hes had instructions to leave it in the hall, it will have to stay blocking my stairs until my son comes weekend. the box was open top and bottom dreading seeing what the quality of the mattress is like for my £800

After 3 years the mattress stated to sag, now leaving a raised lump in the middle of the mattress. I'm average height and weight. It was turned as advised. I've had it inspected and was told it's not within the parameters for anything to be done. Better off getting a cheap mattress and replacing every few years as the lifetime guarantee doesn't really exist.

With serious back issues, including fractured vertebrae, I needed a mattress that supported my back and kept it straight. I ordered a memory foam mattress and it really works. No more putting something under my waist to keep my back straight. My physio is impressed too. The delivery and collection of my old mattress was quick and customer service was excellent. I totally recommend Nectar.

I had a memory foam and spring hybrid mattress but I wanted to go full memory foam as my partner was getting back pains with the old mattress and he was finding it uncomfortable and for me as a side sleeper I was feeling little support. This mattress is a game changer for both of us! Hes getting less back pain and I am actually able to sleep on my back and be comfortable, who would have thought it. We also got the bedding set and the pillows, quilt and bedding are super comfy and luxurious feeling. Amazing mattress. You won't regret it l!

The most comfortable mattress ever.

Beat mattress ever to sleep on

Bought this to replace a (relatively new)memory foam mattress from a well known Swedish home wares company and what an improvement! Have had my premier hybrid mattress for 2. 5 months now (so it has had a thorough testing) and am very satisfied with it. Back pain gone! I’m a back sleeper and my wife is a side sleeper and we both love the Nectar.

Great matress. A lovely product. It’s improved my sleep quality.

We've been struggling to find the right mattress for a while, and have tried others such as Ikea and Emma, and this one wins hands down! Myself and my partner have very different sleeping styles and preferences (I prefer medium mattresses and to sleep on my side, she prefers firm mattresses and to sleep on her front), but we're both very satisfied with this mattress. It's a great all rounder! Sleeping anywhere else now, we're always looking forward to coming back to our bed!

We had a memory foam mattress from nectar some years ago and it was brilliant so when it was time to change we decided that nectar was getting our business again. This time we chose the slightly more expensive hybrid mattress, it has not disappointed, very comfortable. The only thing that I would have loved would have been to have some free pillows with this mattress like we did with our last one, as the pillows do wonders for my neck as I have arthritis. But we are very pleased with mattresses from nectar, a great nights sleep!

Most comfortableness mattress ever. I have never slept as well.