Quick response time, very helpful and understanding

Lovely products, great support team when needed.

I'm absolutely loving the clothing. Ive bought them for Christmas and birthday gifts and the quality and the looks are just perfect.

Great service. I made an error and the team made it easy to sort

High quality clothes maintaining its shape and comfort through daily wash. Wish there were in between sizes

The service is extremely friendly and helpful.

Great products and great service.

So excited for this new survey, team! - Monica

Good selection. Classic styles and colours with the addition of seasonal quirky prints. Easy to order and love the one day and end of season sales for grabbing a bargain. Shipping can take a few days to a week, but worth waiting for.

I have always been a fan of Nature Baby for their quality but this was my first time in store. The team at Newmarket were phenomenal. They were patient with me and my two young ones and helped source/deliver items from Grey Lynn for me. The associate serving me was new and she was fantastic. Definitely recommend going in store for the service, plus the coffee station and change tables are a much welcomed service.

The staff at the Grey Lynn store weee superb. Hard to get anyone at head office. Love the products. Would be good if there was some where on an order to suggest it’s a gift without having to pay $25 to have something gift wrapped.

Love NB clothing. The website is functional and easy to operate. I’ve had great customer service with item being replaced which a button fell off. NB clothing always fit so beautifully and are of the highest standard. My favourite baby clothing line!

Great service at the customer desk.

Recently bought some absolutely beautiful clothes and order arrived super fast. One item I had some issues with and the team sorted it for me straight away and tracked down a replacement from one of their stores. I love all my pieces that arrived and so happy with customer service.

Great Product offering, lots of beautiful unique designs. Very easy to navigate the website. Orders were shipped so fast and efficiently. My new obsession.

Customer service were fantastic to deal with, super friendly and resolved my issue in a timely manner. Have always loved nature baby clothing, and this quality extension of the brand was more than what i expected.

The team at NB went above and beyond to help me with an error I made during my recent purchase. Hands down the best customer service I have experienced in a long time. It’s so great buying from a store that not only has the sweetest outfits, but also values their customers. Thank you !

I message the customer care and heard back from someone real quick, getting my order adjusted before dispatched. I am very impressed with that. Thank you

This was my first time visiting the store, and the staff were absolutely lovely and very helpful with my exchange

Excellent customer service. Very quick to respond and very happy with my order.