I love Natura and have been using its products since I was a child growing up in Peru. For many years, I would bring Natura products with me from Peru to the United States. Last year, I was excited to discover that Natura had launched a U. S. website, and since then I have ordered several products. I was saddened to learn that Natura will be discontinuing its U. S. operations. The products are truly amazing, and I hope the company returns to the U. S. market in the future.

I loved the products and they were very punctual for the delivery.

I just love all natura products!

You get a refreshing dose of fresh maracujá. Your body will feel invigorated and the fragrance will linger for hours.

Todos cremes shampoo , a linha mamãe e bebê são prefeitos

E Perfeito , muito cheiroso e a pele fica super hidratada! Eu amei eu pote ja esta quase acabando!

Lightweight, fast-absorbing, and incredibly hydrating. The scent is absolutely impeccable l… rich, comforting, and long-lasting. One of the best body lotions I’ve tried!

Amei a compra, chegou tudo certinho, dentro do prazo e muito bem embalados.

Não foi pro endereço errado

Eu amo a natura e fiquei muito feliz de comprar essa última vez, uma pena que não tem muitos produtos disponíveis

Maravilhoso, o cheiro e perfeito e hidrata super bem ! Super recomendo

Both the shampoo and conditioner leave your hair feeling very clean and the fragrance is wonderful. I strongly recommend them.

I didn't receive my package yet and nobody responded my message

I have been so sad and happy at the same time. Sad because i realized that Natura in USA is closing and happy because I had the opportunity to buy a bunch of products that I loved for over 20 years now. It is hands down the best skin care that you will ever try in your life. Natura please stay at USA.

Efficiency

Everything was great Excellent quality

Love natura! Brazilian care products are always unbeatable

Very disappointed with my experience. I placed an order over a month ago and still have not received my products, any meaningful update, or even a response to my emails. At this point, the biggest issue is not just the delay itself, but the complete lack of communication and customer support. Customers should not have to chase a company for basic information after paying for an order. I trusted the Natura brand because of its reputation with Brazilian customers, which makes this situation even more disappointing. I sincerely hope the company resolves these issues and starts treating customers with more transparency and respect.

I placed Order #257805 on May 5, 2026 and as of 5/27/2026 I still have not received my order. The order status continues to say “being prepared. ” I have emailed multiple times and called, but the only responses I received were two generic emails saying they are busy and working to ship orders. I completely understand delays can happen, but almost a month with no real update, no shipment, and no communication beyond automated responses is extremely disappointing. I have ordered from Natura before and never had any issues, which makes this experience even more frustrating. I truly expected better customer service and communication.

I made two purchase on May 05. I recive only one and the other one nothing. Got an email with 10$ refaund but no refaund was made. No products and no money back.