The store was amazingly accommodating in letting me arrange an Uber to pickup the package and deliver it to my sister-in-law. After placing the order, I had to call the store and request them to go out and take the package to the Uber drive! So accommodating! Thank you so much!

Rob, Kyle and all other staff go above and beyond to satisfy their customers. I’m a true example of this. I purchased a fire pit 3 years ago and it has been replaced (picked up and delivered to my home outside the city) at cost to me without question. Last year there was a small issue and again I had a staff member come to my home and help with the issue. A couple of days ago I had trouble starting it (it happened to be a minor problem) and Kyle and another staff member came yet again and dealt with it, again without question I am so impressed with their commitment to customer satisfaction and service. Their products also are quite unique and it’s a joy and pleasure to shop and I always find something that I love whenever I venture down on the Danforth Customer forever - Niki

I was reconsidering the online purchase of 2 off-the- floor chairs prior to the store calling me to see if I wanted to come view them prior to making the final sale. I appreciated the call as I was reconsidering. Aside from some minor scuffs (which I love and would have done within 1 week) all was perfect. The canvas cream cushions were perfectly clean. Delivery (I was not home) was well handled for each chair on 2 different floors. Thank you!

The products are the Best and the folks that work there are Great! The best on the Danforth! Thank you everyone at MOSS!

So cute!! Excellent service. Thank you

Awesome service and fast delivery.

Very quick shipping

We have bought a few of the Chilewich mats and needed one for our back door. I was thrilled to see that Moss carried one in the right colours and right size. I ordered it online and picked it up the next day. We love the product and the service was excellent.

I always enjoy my visits to MOSS. The staff are friendly, helpful and make one feel welcome even when just have a wee look around.

good for unusual gifts and good quality

Always love visiting this store!

Quick service and delivery of the TrashPanda item that I ordered.

Great products, efficient pick-up process

Efficient fast service of quality products.

Another prompt delivery by Moss Danforth. Great garden products that you cant find elsewhere.

Amazing place for holiday gifts!!

Perfect wine bottle add-ons. I bought little note cards and small scented candles with crystals in the wax. I placed them in chiffon gift bags and hung each over bottles of wine. They made great little gifts for those unexpected guests that pop in over the holidays.

Always loved moss for the more unusual gifts! Robb sends them out of town quickly and arrives in great condition! Thanks moss for your continued customer service and great items!

Staff at Moss are absolutely amazing! They excel in customer service and go above and beyond to make things right!! I ordered an item on-line that was delivered and it was not exactly the item I ordered. Rob and Kyle made sure that the exact item would be delivered the very next day and do not expect the item I that I received to be returned. back. I live in Stouffville so it's not exactly a few miles away. I did not expect this and they continue to surprise me with their service. Their customer service is exceptional not to say the least . Thanks Rob, Kyle and staff Merry Christmas Niki

It’s always a pleasure to shop at Moss!